Client Success Manager - Payments Solutions (Hybrid)

Global Payments; Canada; Hybrid; CAD 70,000 - 90,000; Full time

Job summary

A leading payment solutions provider in Canada is seeking a Customer Success Manager. This role involves managing client relationships, advancing client goals, and leveraging solutions for success. Candidates should have a Bachelor's degree and 4-8 years of experience in Customer Success or related fields. A background in financial services or technology is preferred. The position may require some travel and offers a comprehensive benefits package.

Benefits

Medical, dental, and vision care

Paid time off

Retirement and investment options

Charitable gift matching programs

Qualifications

• 4-8 years of experience in Customer Success, Client Experience, or Consulting.
• Prior financial services, payment, or technology experience.
• Willingness to travel approximately 20%.

Responsibilities

• Combine TSYS knowledge with business insight for effective recommendations.
• Advance client’s core business goals through actionable insights.
• Mentor team members to help accelerate their personal development.

Skills

Client relationship management

Communication skills

Problem-solving

Salesforce or similar CRM

Education

Bachelor’s degree

Job description

A leading payment solutions provider in Canada is seeking a Customer Success Manager. This role involves managing client relationships, advancing client goals, and leveraging solutions for success. Candidates should have a Bachelor's degree and 4-8 years of experience in Customer Success or related fields. A background in financial services or technology is preferred. The position may require some travel and offers a comprehensive benefits package.