Client Success & Growth Lead - Live Sports Tech

Zolemba; Winnipeg; On-site; CAD 45,000 - 60,000; Full time

Job summary

A technology solutions company in Winnipeg is seeking a Customer Success Associate to build positive relationships with clients, support customer inquiries, and drive engagement. Ideal candidates will have strong communication and organizational skills, along with the ability to work in a fast-paced environment. This role involves data analysis and supporting sales initiatives, requiring 1 year of relevant experience. Competitive compensation and a dynamic work culture are offered.

Qualifications

• 1 year of experience in customer service or sales role required.
• Strong organizational and communication skills essential.
• Ability to thrive under tight timelines and competing priorities.

Responsibilities

• Deliver onboarding sessions and training to customers.
• Act as main point of contact for customer inquiries.
• Build and maintain strong, long-term relationships with customers.
• Support customer sales team and conduct product demonstrations.
• Gather and analyze end-user engagement data.

Skills

Customer service experience

Communication skills

Organizational skills

Proficiency in MS Office

Education

Diploma in Business, Marketing or Sales

Job description

A technology solutions company in Winnipeg is seeking a Customer Success Associate to build positive relationships with clients, support customer inquiries, and drive engagement. Ideal candidates will have strong communication and organizational skills, along with the ability to work in a fast-paced environment. This role involves data analysis and supporting sales initiatives, requiring 1 year of relevant experience. Competitive compensation and a dynamic work culture are offered.