Client Success Banker - Elevate Customer Experience

Canadian Imperial Bank of Commerce; Edmonton; On-site; CAD 40,000 - 60,000; Full time

Job summary

A leading financial institution in Canada is seeking a Client Service Representative to provide support in a dynamic Banking Center. The ideal candidate will engage clients, solve problems, and leverage technology to enhance the banking experience. This role requires flexibility to work various hours, including evenings. The company offers competitive compensation and a supportive work environment.

Benefits

Competitive compensation

Banking benefits

Wellbeing support

Employee and family assistance programs

Qualifications

• Prior experience in client service roles.
• Strong communication and problem-solving skills.
• Ability to work flexible hours including evenings and weekends.

Responsibilities

• Assist clients with day-to-day banking needs.
• Connect clients with appropriate teams for financial goals.
• Ensure a great client experience across multiple banking centers.

Skills

Client Service

Communication

Accountability

Digital Literacy

Customer Engagement

Job description

A leading financial institution in Canada is seeking a Client Service Representative to provide support in a dynamic Banking Center. The ideal candidate will engage clients, solve problems, and leverage technology to enhance the banking experience. This role requires flexibility to work various hours, including evenings. The company offers competitive compensation and a supportive work environment.