Client Success Advisor — In-Person, Growth Opportunities

BIS Safety Software; Sherwood Park; On-site; CAD 60,000 - 70,000; Full time

Job summary

A dynamic software company in Sherwood Park is seeking a Client Care Specialist. In this in-person role, you will connect with clients, build relationships, and ensure they receive the best support for their software needs. Ideal candidates will possess strong communication skills and a drive to help clients succeed. The position offers a salary range of $60,000 - $70,000 based on experience and a comprehensive benefits package.

Benefits

Comprehensive benefits package

Health spending account

Growth opportunities

Flexible working hours

On-the-job training

Work-life balance

Free on-site parking

Team Recognition Points

Fun, open and collaborative environment

Qualifications

• Strong communication and active listening skills.
• Ability to build relationships and support clients.
• Experience in customer service or client relations.
• Organized with attention to detail.

Responsibilities

• Lead Quarterly Business Reviews with clients.
• Build strategic relationships for long-term success.
• Act as a consultant and advocate for client needs.
• Monitor client account health and flag opportunities.
• Guide clients through onboarding.

Tools

HubSpot

Job description

A dynamic software company in Sherwood Park is seeking a Client Care Specialist. In this in-person role, you will connect with clients, build relationships, and ensure they receive the best support for their software needs. Ideal candidates will possess strong communication skills and a drive to help clients succeed. The position offers a salary range of $60,000 - $70,000 based on experience and a comprehensive benefits package.