Client Specialist: Fashion Clienteling & Community Builder

KnitWell Group; Calgary; On-site; CAD 21,000 - 26,000; Part time

Benefits offered by this job

Comprehensive benefits

Discount on merchandise

Referral incentive

Discounts on travel

Discounts on concerts

Job summary

Talbots Canada is seeking a part-time Store Associate at Market Mall, Calgary, AB. You will cultivate a welcoming shopping environment, help clients with wardrobe needs and build lasting relationships with new and existing customers.

Flexible schedule including evenings, weekends, and holidays is required. Benefits and discount programs are offered to eligible staff and you will work in a supportive, team-oriented setting that values inclusivity and excellent service.

Qualifications

• Experience in customer service and relationship-building.
• Ability to work evenings, weekends and holidays.
• Physically capable of lifting up to 40 lbs.

Responsibilities

• Create and foster a culture of hospitality through exceptional customer experiences and build enduring relationships both internally and externally.
• Support service enhancers to build strong relationships including active use of Concierge.
• Achieve sales and service metrics in key measurable areas including: Clientelling/Outreach, Appointment Setting, Talbots Classic Awards etc.
• Plan and prioritize tasks and responsibilities to meet the needs of the customer and business.
• Seek to understand customer needs & wants with curiosity and confidence through intentional conversation.
• Share current products and fashion trends with customers to appropriately wardrobe, inspire and build trust.
• Actively participate in community/store activities and events that promote the Talbots Brand.
• Professionally represent the brand image.

Skills

Customer service

Relationship building

Communication

Team player

Job description

Talbots Canada is seeking a part-time Store Associate at Market Mall, Calgary, AB. You will cultivate a welcoming shopping environment, help clients with wardrobe needs and build lasting relationships with new and existing customers.

Flexible schedule including evenings, weekends, and holidays is required. Benefits and discount programs are offered to eligible staff and you will work in a supportive, team-oriented setting that values inclusivity and excellent service.