Client Solutions Concierge — Hybrid Work & Growth

Litco Law; Edmonton; Hybrid; CAD 40,000 - 55,000; Full time

Job summary

A reputed legal firm located in Canada is seeking a dedicated Client Solutions Receptionist. This role is the first point of contact for clients, responsible for answering calls and providing exceptional service. The ideal candidate must have strong communication skills, attention to detail, and experience in client service. Join a thriving team that offers a supportive environment, health benefits, unlimited vacation, and professional development opportunities.

Benefits

Health and wellness benefits

Unlimited paid vacation

Learning and development opportunities

In-house book club

Qualifications

• Experience in a client service, call center, or retail related field.
• Can work efficiently and with integrity under pressure.
• Ability to prioritize and manage tasks effectively.

Responsibilities

• Answer all incoming phone calls using a multi-line phone system.
• Provide exceptional client service to all callers.
• Direct inquiries to the correct desk and track incoming calls.

Skills

Fluency in English

Excellent phone manner

Communication skills

Problem-solving

Attention to detail

Client service experience

Job description

A reputed legal firm located in Canada is seeking a dedicated Client Solutions Receptionist. This role is the first point of contact for clients, responsible for answering calls and providing exceptional service. The ideal candidate must have strong communication skills, attention to detail, and experience in client service. Join a thriving team that offers a supportive environment, health benefits, unlimited vacation, and professional development opportunities.