Client Services Specialist (Casual) – Community Center

Open Door Group; Sechelt; On-site; CAD 60,000 - 80,000; Part time

Job summary

A progressive non-profit organization is seeking a Client Service Administrator to provide exceptional customer service and administrative support. The role involves direct contact with clients, managing inquiries, and performing various office tasks. This position requires strong communication skills and proficiency in computer applications, plus a minimum Grade 12 education and related experience. Training will be provided as necessary. The organization encourages diverse applicants.

Benefits

Employee and Family Assistance program

10% in lieu of vacation and statutory holiday pay

Opportunity to purchase benefits package after 180 hours

Qualifications

• Must have effective verbal and written communication skills.
• Ability to maintain composure and resolve conflicts under pressure.
• Capable of working both independently and as part of a team.
• Must manage deadlines effectively while providing quality client service.
• Proficiency in standard computer applications is necessary.

Responsibilities

• Serve as the primary point of contact for clients at centers.
• Deliver exceptional customer service to a diverse clientele.
• Perform administrative tasks including data entry and scheduling.
• Support the center's operations as needed, including covering for administrative roles.

Skills

Effective communication

Conflict resolution

Independence

Task management

Computer proficiency

Education

Grade 12

Office Administration Certificate

Non-Violent Crisis Intervention Training (post-hire)

Related experience (1 year)

Tools

Microsoft Office Suite

Adobe Acrobat Pro

Job description

A progressive non-profit organization is seeking a Client Service Administrator to provide exceptional customer service and administrative support. The role involves direct contact with clients, managing inquiries, and performing various office tasks. This position requires strong communication skills and proficiency in computer applications, plus a minimum Grade 12 education and related experience. Training will be provided as necessary. The organization encourages diverse applicants.