Client Services & Scheduling Coordinator - Home Health

VON Canada; Belleville; On-site; CAD 80,000 - 100,000; Part time

Job summary

A health care organization in Belleville is looking for a Client Service Associate. This pivotal role involves facilitating client intake and assigning service providers, ensuring that documentation is accurate and that expectations are communicated clearly. The ideal candidate will have a High School diploma, experience in a scheduling environment, and excellent communication skills. If you thrive in a fast-paced, team-oriented environment, we encourage you to apply for this part-time position.

Qualifications

• High School diploma and Office administration certificate or equivalent experience required.
• University/college education preferred.
• A minimum of 1 year of experience in a scheduling environment preferred.

Responsibilities

• Facilitate the intake of new clients and assign clients to service providers.
• Maintain accurate documentation and communication to clients and staff.
• Monitor service providers and confirm their safety and service delivery.

Skills

Communication skills

Problem-solving ability

Customer service skills

Organizational skills

Computer software proficiency

Keyboarding skills

Education

High School diploma

Office administration certificate

Medical terminology certificate

Tools

Procura software

MS Office programs

Job description

A health care organization in Belleville is looking for a Client Service Associate. This pivotal role involves facilitating client intake and assigning service providers, ensuring that documentation is accurate and that expectations are communicated clearly. The ideal candidate will have a High School diploma, experience in a scheduling environment, and excellent communication skills. If you thrive in a fast-paced, team-oriented environment, we encourage you to apply for this part-time position.