Client Services Project Manager — Remote & Flexible Hours

OMNI-INVICTUS LLC dba Array; Toronto; On-site; CAD 85,000 - 110,000; Full time

Job summary

A leading legal solutions provider in Toronto seeks a Client Services Project Manager to oversee complex eDiscovery projects, manage client relationships, and ensure high-quality deliverables. The role demands 5+ years in project management, strong knowledge of the legal services industry, and excellent communication skills. Join our innovative team to drive success in the legal technology sector.

Benefits

Competitive salary & incentives

Comprehensive benefits package

Flexible vacation & hybrid work options

Professional development opportunities

Qualifications

• 5+ years of experience in professional services project management, preferably in legal services.
• Relativity Certified Administrator or Project Manager preferred.
• Strong knowledge of EDRM and legal discovery processes.

Responsibilities

• Serve as the primary liaison for clients, ensuring satisfaction and retention.
• Lead eDiscovery projects, managing scope, timelines, and quality.
• Educate clients on eDiscovery best practices and technologies.

Skills

Project management

Client relationship management

Analytical skills

Communication skills

Organizational skills

Education

Bachelor's degree or equivalent work experience

Tools

Microsoft Office Suite

Project Management platforms (e.g. Monday)

Job description

A leading legal solutions provider in Toronto seeks a Client Services Project Manager to oversee complex eDiscovery projects, manage client relationships, and ensure high-quality deliverables. The role demands 5+ years in project management, strong knowledge of the legal services industry, and excellent communication skills. Join our innovative team to drive success in the legal technology sector.