Client Services Manager: Security Solutions & Incident Leader

Securiguard; Burnaby; On-site; CAD 70,000 - 90,000; Full time

Job summary

A leading security solutions provider in Canada is seeking a Client Services Manager to oversee operations and service delivery. The ideal candidate will have a proven track record in security operations management, client relationship building, and team leadership. This role emphasizes exceptional communication skills and operational efficiency across multiple sites while offering growth opportunities and a collaborative culture.

Benefits

Fun Events Year-Round

Collaborative Culture

Training & Growth Opportunities

Purpose-Driven Work

Qualifications

• Minimum 5 years of experience in security operations in a managerial role.
• Strong operational experience managing teams across multiple sites.
• Experience in drafting policies and reports.

Responsibilities

• Lead daily operations and service delivery for security.
• Build and maintain client relationships.
• Develop and implement security solutions tailored to client needs.
• Oversee compliance with contractual and legislative requirements.
• Manage incident responses and provide leadership during crises.

Skills

Leadership

Client relationship management

Problem-solving

Communication skills

Organizational skills

Tools

Microsoft Office

Job description

A leading security solutions provider in Canada is seeking a Client Services Manager to oversee operations and service delivery. The ideal candidate will have a proven track record in security operations management, client relationship building, and team leadership. This role emphasizes exceptional communication skills and operational efficiency across multiple sites while offering growth opportunities and a collaborative culture.