Client Service Worker — Community Services Support

Government of British Columbia; District of North Vancouver; On-site; CAD 60,000 - 80,000; Full time

Job summary

A government entity in British Columbia is seeking a Client Service Worker in North Vancouver. This position involves responding to public inquiries regarding income and disability services while providing essential administrative support. The ideal candidate will have a secondary school education and experience delivering high-quality client service, particularly to those facing poverty or mental health challenges. Strong computer skills are essential. This role requires resilience and empathy in a busy service environment.

Qualifications

• Experience delivering client service in a high-volume environment.
• Experience providing services to clients with poverty, substance use, or mental health issues.
• Must display resilience and empathy in interactions.

Responsibilities

• Respond to public inquiries about income and disability services.
• Provide administrative support to the work unit.
• Work in a busy client service environment.

Skills

Client service delivery

Computer applications (MS Word, Outlook, Excel)

Empathy and resilience

Education

Secondary school graduation or equivalent

Job description

A government entity in British Columbia is seeking a Client Service Worker in North Vancouver. This position involves responding to public inquiries regarding income and disability services while providing essential administrative support. The ideal candidate will have a secondary school education and experience delivering high-quality client service, particularly to those facing poverty or mental health challenges. Strong computer skills are essential. This role requires resilience and empathy in a busy service environment.