Client Service Specialist

HUB International; Saskatoon; On-site; CAD 45,000 - 60,000; Full time

Benefits offered by this job

RRSP match

Referral incentives

Paid educational training

Birthday paid day off

Job summary

HUB International is seeking a Client Service Specialist to join their Employee Benefits Department in Saskatoon or Winnipeg. This full-time role involves supporting clients with employer group benefits plans and handling administrative duties.

Responsibilities include communicating with clients, providing support, and preparing reports. Ideal candidates will have 1–2 years of experience and will be motivated to work in a fast-paced environment. The position offers excellent compensation and benefits, including RRSP match and flexible work options.

Qualifications

• 1–2 years of relevant experience.
• Life insurance license (LLQP) or working toward obtaining one.
• Works well in a fast‑paced, client‑focused environment.

Responsibilities

• Communicate with Clients, Employees and Carriers.
• Provide customer service support to Consultants.
• Draft Employee communications and marketing reports.

Skills

Communication skills

Attention to detail

Customer service support

Job description

Job Overview

Ignite your potential and impact what matters by supporting our clients and communities as a Client Service Specialist. In this full‑time role based in Saskatoon or Winnipeg, you will assist with the set‑up of employer group benefits plans and handle day‑to‑day administrative duties for the Employee Benefits Department.

Responsibilities

• Communicate with Clients, Employees and Carriers.
• Provide customer service support to Consultants, Clients, and Employees.
• Attend Client meetings.
• Draft Employee communications.
• Write/prepare marketing reports and other reports as needed.
• Conduct Employee meetings and presentations in person and/or virtually.
• Create Client and/or Employee presentations.
• Review contracts, booklets, and amendments.
• Prepare market specifications, summarize, and analyze quotations.
• Provide benefit solutions and alternatives to consultants.
• Prepare benefit costing alternatives.
• Undertake cost‑share analysis reviews.
• Peer review other team members’ work.

Qualifications

• Life insurance license (LLQP) or working toward obtaining one.
• 1–2 years of relevant experience.
• No travel required.
• Motivated to help support a diverse team and contribute to a team environment.
• Pro‑active and self‑starter with a keen attention to detail.
• Demonstrated ability to communicate effectively in both written and verbal formats.
• Works well in a fast‑paced, client‑focused environment.
• Proficiency in Windows‑based computer systems.

Benefits

• Excellent compensation and benefits.
• RRSP match, referral incentives, and company perks.
• Work flexibility.
• Paid educational training and vast learning opportunities.
• Room for advancement and growth within the organization.
• Paid day off for your birthday.

Accessibility

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