Client Service Representative - $21.50 / h - Remote

JunkLuggers Canada; Windsor; Remote; CAD 60,000 - 80,000; Part time

Job summary

A local service company in Windsor is seeking a Universal Call Center Rep to assist customers and handle inquiries. The role requires excellent communication skills and at least one year of sales experience. This position allows for a flexible schedule, making it ideal for those who want to balance work and personal life. Compensation starts at $21.50 CAD per hour with additional fees.

Qualifications

• At least 1 year of sales experience required.
• Strong verbal and written communication skills necessary.

Responsibilities

• Assist customers in understanding The Junkluggers service and scheduling.
• Handle customer interactions through various channels including phone and email.
• Evaluate customer needs quickly and provide efficient options.

Skills

Sales experience

Strong communication skills

Empathy

Flexibility

Job description

Overview

Learn more about the gig: At the Junkluggers, we take great pride in our commitment to providing exceptional customer service and preserving the environment. We are dedicated to supporting our local communities and doing our part to protect the planet. Our unique service combines a passion for customer satisfaction with a commitment to environmental sustainability.

Role: Universal Call Center Rep — sales representatives who are trained to excel in selling and handle a wide range of customer service inquiries. They possess exceptional soft skills, including empathy and a strong desire to please customers, and are effective in providing both sales support and customer care.

Compensation

• Earn $21.50 CAD per hour
• Fees: $2.00 per hour Marketplace Licensing Fee and $1.00 LiveXchange Service Fee

Responsibilities

• Assist customers in understanding The Junkluggers service and scheduling.
• Handle customer interactions through various channels, including phone, email, text message, and other channels.
• Communicate directly with customers regarding current and future service requests, including scheduling, rescheduling, and canceling appointments.
• Evaluate customer needs quickly and provide efficient options, demonstrating flexibility and adaptability in handling diverse requests.

Schedule & Availability

• Work a minimum of 20 hours per week. You can work more hours if desired.
• Set your own flexible schedule between Monday–Friday (730am–11pm EST; Peak 9am–4pm EST), Saturday (730am–8pm EST; Peak 730–8pm EST), Sunday (9am–8pm EST; Peak 11am–3pm EST).

Experience & Skills

• At least 1 year of sales experience (required).
• Strong verbal and written communication skills, including grammar, punctuation, and spelling.
• Must work at least 20 hours per week following the operating/peak hours stated above.

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