Client Service Representative - $21.50 / h - Remote

JunkLuggers Canada; Strathmore; Remote; CAD 60,000 - 80,000; Part time

Job summary

A customer service company in Alberta, Canada is seeking a Universal Call Center Rep. The role involves addressing customer inquiries and scheduling services with a focus on exceptional customer care. Ideal candidates should have at least 1 year of sales experience and strong communication skills, working a minimum of 20 hours per week at $21.50 CAD per hour. Flexible scheduling is available.

Qualifications

• At least 1 year of sales experience (required).
• Strong verbal and written communication skills, including grammar, punctuation, and spelling (required).
• Must render at least 20 hours per week following the Operating / Peak Hours stated.

Responsibilities

• Address a broad spectrum of customer needs, from booking an appointment to general inquiries.
• Communicate directly with customers regarding service requests, including scheduling and canceling appointments.
• Evaluate customer needs and provide efficient and effective options.

Skills

Sales experience

Strong communication skills

Job description

Overview

Learn more about the gig: At the Junkluggers, we take great pride in our commitment to providing exceptional customer service and preserving the environment. We are dedicated to supporting our local communities and doing our part to protect the planet. Our unique service was created to combine our passion for customer satisfaction with our commitment to environmental sustainability.

Universal Call Center Rep: are sales representatives who are trained not only to excel in selling but also to handle a wide range of customer service inquiries. They possess exceptional soft skills, including empathy and a strong desire to please customers, making them highly effective in providing both sales support and customer care.

Earn $21.50 CAD per hour

Assist the customers in understanding The Junkluggers service and schedule.

Work a minimum of 20 hours per week. You can work more hours if you would like to do that.

Set your own flexible schedule between Monday-Friday : 7:30am-11:00pm EST (Peak : 9am-4pm EST) Saturday : 7:30am-8:00pm EST (Peak : 7:30-8:00pm EST) Sunday : 9:00am-8:00pm EST (Peak : 11am-3pm EST)

Handle customer interactions through various channels, including phone, email, text message and others.

Gig Responsibilities

• Comprehensive Customer Assistance: Address a broad spectrum of customer needs, from booking an appointment to customers' general inquiries.
• Comprehensive Customer Assistance: Address a broad spectrum of customer needs, from booking an appointment to customers' general inquiries.
• Communicate directly with customers regarding current and future service requests, which includes but is not limited to scheduling, rescheduling, and canceling appointments
• Quickly evaluate customer needs and provide efficient and effective options, demonstrating flexibility and adaptability in handling diverse customer requests.

Experience & Skills Requirements

• At least 1 year of sales experience (required).
• Strong verbal and written communication skills, including grammar, punctuation, and spelling (required).
• Must render at least 20 hours per week following the Operating / Peak Hours stated above.
• Strong verbal and written communicator

Paid $21.50 CAD per hour. Fees apply ($2.00 per hour Marketplace Licensing Fee and $1.00 LiveXchange Service Fee).