Client Service Executive Chinese Bilingual

CMC Markets; Toronto; On-site; CAD 45,000 - 60,000; Full time

Job summary

A leading financial trading firm in Toronto is seeking a Client Services Executive who is bilingual in English and Chinese. The role focuses on delivering exceptional service and problem-solving for premium clients. Candidates should have robust customer service experience and a background in Business, Finance, or Economics. Join a company promoting internal mobility and offering competitive benefits including health care, paid time off, and RRSP matching.

Benefits

Women@CMC

LinkedIn Learning

Referral bonuses

15 days’ vacation + birthday off

Health and dental benefits

RRSP matching up to 5%

Qualifications

• Excellent customer service experience essential.
• Must be bilingual in English and Chinese.
• Demonstrated resilience in high-volume environments.

Responsibilities

• Collaborate with Premium Client Management team.
• Create a positive client experience.
• High-volume customer service problem-solving.

Skills

Customer Service

Bilingual in English and Chinese

Verbal and written communication skills

Education

Degree in Business, Finance, or Economics

Job description

Client Services Executive - Chinese Bilingual

CMC Markets has an exciting new opportunity for a Client Services Executive!

Our Toronto office is looking for a Client Services Executive (French Bilingual) to work collaboratively with our Premium Client Management team and wider business. You will play a major role in creating a positive client experience through exceptional service and problem solving.

Who we’re looking for?

• You will excel in Customer Service.
• You will be Bilingual in English and Chinese
• Excellent verbal and written communication skills
• This could be a move for you from a large firm to smaller organisation where you will gain more exposure into the business.
• This could be your first step into the Financial Services space.
• You may have studied Business, Finance, Economics etc and are looking for a break into the industry
• Demonstrate resilience and capacity to work with customers in a high-volume call centre

What does the future look like for you at CMC?

• We continue to grow and evolve, and launch new products and services, this creates amazing opportunities for new and existing employees.
• We value our staff and promote internally mobility.
• You will get the opportunity to work effectively as part of an international team

Why join CMC

• a company which focuses on growth and development
• company perks such as Women@CMC, LinkedIn Learning, referral bonuses, 15 days’ Vacation + your birthday off, Health and Dental etc.
• match RRSP contribution up to 5% of base salary
• convenient location, office in Downtown Toronto.

Who we are:

Since launching in 1989, CMC Markets (CMC) has become one of the world's leading online financial trading businesses. CMC is listed on the London Stock Exchanges and serves retail and institutional clients through regulated offices and branches in 13 countries.

CMC offers an award winning online and mobile trading platform, enabling clients to trade up to 10,000 financial instruments across shares, indices, foreign currencies, commodities and treasuries through contracts for difference.

More detail on the Group can be found on the official website.

Benefits:

• Casual dress
• Dental care
• Extended health care
• Life insurance
• Paid time off
• RRSP matching
• Vision care