Client Service Coordinator, Part Time, Durham College

Compass Group Canada; Oshawa; On-site; CAD 30,000 - 60,000; Part time

Job summary

A leading food service company in Oshawa is seeking a part-time Client Service Coordinator. The role involves maintaining customer relationships, visiting vending machines, and ensuring service quality. Ideal candidates should have customer service experience, a friendly demeanor, and the ability to multitask. This position offers flexibility with 10-20 hours weekly, and a starting hourly rate of $20. Join our innovative team today!

Benefits

Comprehensive health benefits

Diversity and inclusion initiatives

Flexible working hours

Qualifications

• Previous experience in customer service and retail is an asset.
• Able to multitask and work independently and in a team setting.
• Able to work in a fast-paced environment.

Responsibilities

• Weekly site visits to various vending machines to check pricing and functionality.
• Respond to customer inquiries by gathering and verifying information.
• Record customer inquiries in accounts.
• Recommend improved processes for better service.
• Replenish products to maintain stock.
• Communicate customer requests to management.

Skills

Customer service experience

Ability to multitask

Teamwork

Friendly demeanor

Positive attitude

Job description

What’s in it for you?

• Join an award-winning culture. We have been recognized for being a Great Place to Work, in addition to being selected as a FORTUNE Global 500 Company, Best Workplaces Retail & Hospitality, and FORTUNE World's Most Admired Companies.
• The opportunities with us are endless. As the world’s largest food and support services company, we offer an extensive range of learning and career opportunities for all our associates.
• Health & Safety. The health and safety of our associates, clients and guests has always been our top priority. We have the right processes in place to ensure our teams have the support they need to stay safe, while helping to keep our guests safe.
• Health Benefits. For our eligible associates, we offer comprehensive health, vision, and dental care coverage.
• A Focus on Mental Health and Wellness. just now is our Mental Health and Well-Being initiative that was created to share credible resources with our associates and the communities we serve on a variety of topics, including mental, physical, spiritual, and financial wellbeing. Visit our Stronger Together Compass website at www.strongertogethercompass.com. We also have an Employment Assistance Program which provides our associates with access to 24/7 support, resources, and information.
• We are as diverse as our guests. We believe diverse and inclusive environments support innovation and collaboration, and benefit our associates, clients, and customers. We are committed to Listen, Learn, and Act and our Diversity Inclusion Action Councils (DIAC) are associate‑led groups that seek to foster inclusion through cultural awareness, engagement and appreciation of diversity. We are Stronger, Together!

Working Title: Client Service Coordinator, Part Time, Durham College

Employment Status: Part‑Time

Starting Hourly Rate: $20.00 per hour

Address: 2000 Simcoe St N, Oshawa, ON L1G 0C5

New Hire Schedule: as needed, 10‑20 hours per week

Important Information

Only considering student enrolled at Durham College.

You might not know our name, but you know where we are. That’s because Compass Group Canada is part of a global foodservice and support services company that’s the 6th largest employer in the world, with 625,000 employees.

We’ll be in schools, colleges, hospitals, office buildings, senior living communities, tourist attractions, sports venues, remote camps and military installations—and more. We’re in all major cities, at remote work sites, and everywhere in between—doing business in Canada and 50+ other countries where you can learn and grow. Join us now and point your career forward!

Why work with Canteen?

Imagine having a career that can take you places. Join our industry‑leading team and there’s no telling how far you can grow with us. We provide healthy vending options through innovative design and quality products. We’re proud of our team and what we have accomplished over the years. Let’s continue moving forward, together.

Job Summary

Maintains customer relationship by responding to inquiries; documenting actions.

Essential Duties and Responsibilities

• Weekly site visits to various vending machines and/or unattended markets on campus to check pricing consistency, machine functionality and the correct merchandising of the machines.
• Respond to customer inquiries by reviewing previous inquiries and responses; gathering and researching information; and verifying customer’s understanding of information.
• Record customer inquiries by documenting inquiries and responses in customers’ accounts.
• Improve quality service by recommending improved processes.
• Replenish products and supplies to ensure in‑stock conditions at all.
• Communicate with the management team regarding customer requests and vendor‑related concerns.

Qualifications

• Previous experience in customer service and retail is an asset.
• Able to multitask and work independently and in a team setting.
• Able to work in a past‑face environment.
• Able to stand on feet for long period of time.
• Friendly and warm.
• Demonstrates positive attitude.

Compass Group Canada is committed to nurturing a diverse workforce representative of the communities within which we operate. We encourage and are pleased to consider all qualified candidates, without regard to race, colour, citizenship, religion, sex, marital / family status, sexual orientation, gender identity, aboriginal status, age, disability or persons who may require an accommodation, to apply.

For accommodation requests during the hiring process, please contact [e-mail] for further information.