Client Service Coordinator (Healthcare)

RANA Respiratory Care Group; Calgary; On-site; CAD 30,000 - 60,000; Full time

Job summary

A leading healthcare provider in Calgary is seeking a Client Service Coordinator. This full-time role involves booking appointments, providing customer service, and general administrative duties. Ideal candidates are organized, tech-savvy, and have some medical office experience. Competitive remuneration and immediate vacation benefits are promised.

Benefits

Competitive wage

Annual profit-sharing bonus

Comprehensive health plan

RRSP matching

Three weeks vacation

Qualifications

• Completion of high school is mandatory.
• Medical office experience preferred for the role.
• Must be well organized and tech savvy with confidence in MS Office.

Responsibilities

• Book and confirm client appointments over the phone.
• Provide general administrative support including to on-site Respirologist.
• Educate clients on Careica's unique services.

Skills

Customer service orientation

Organizational skills

Technical proficiency in MS Office

Education

High school diploma

Job description

CLIENT SERVICE COORDINATOR: A CAREER FOR THOSE BLESSED WITH THE GIFT OF ORGANIZATION!

Are you interested in making a difference in the field of healthcare? Would it give you satisfaction to be part of a team that contributes to improving the health and well‑being of others? If you enjoy providing enthusiastic customer service over the phone, this may be a fit for you!

What Does A Client Service Coordinator Do?

In a typical day, you’ll be excited to start the morning with a coffee in‑hand, energized and self‑motivated to represent Careica Health over the phone. You’re the quarterback of the operation in that you are booking and confirming appointments, speaking with clients over the phone, and after hearing your kind voice and soothing empathy they will feel great about choosing Careica Health for their needs. Additionally, you will be performing general administrative duties, so you embrace multitasking and thrive on the challenges it presents. We are a specialized provider, so you’ll always welcome the opportunity to educate/empower clients on our unique services. Lastly, you will provide administrative support to our on‑site Respirologist.

What Qualifications Do I Need for This Role?

• Completion of high school
• Medical office experience preferred
• Well organized and tech savvy (confident with MS Office)
• An eagerness to embrace Careica Health's coveted culture

What Do I Get Out of It?

The satisfaction of fostering positive relationships by providing support to clients and your team, while contributing to Careica’s purpose of "helping people live their best lives".

THE DEETS

• This is a full‑time gig, with a 37.5‑hour work week
• Remuneration is highly‑competitive including wage, an annual profit‑sharing bonus and other perks
• It comes with benefits galore, including a comprehensive health plan, RRSP matching, and three weeks’ vacation
• Did we mention that your vacation and health benefits start immediately?

What Happens Next?

Please attach your resume and optional cover letter, then answer the skill testing questions. If you’d like to learn more about Careica Health, visit our website at https://careicahealth.com/#.