Client Manager

Jonas Software; Toronto; Ibrido; USD 90.000 - 170.000; Tempo pieno

Vantaggi offerti da questo lavoro

Remote work

Travel opportunities

Descrizione del lavoro

Jonas Club USA is seeking a seasoned Client Manager to drive software and services revenue. You will guide prospects through the sales journey, perform product demonstrations, and close deals while maintaining strong CRM hygiene and client relationships.

The role emphasizes SaaS sales, account management, and a customer-first approach, with travel across the US and Canada as needed to meet targets and participate in events.

Competenze

• 10+ years of sales experience, with 5+ years in client/account management.
• Proven success selling software, including SaaS solutions.
• Strong knowledge of CRM systems, especially Salesforce.
• Excellent verbal and written communication; capable of autonomous work.

Mansioni

• Manage full sales cycle from lead generation to closing deals.
• Maintain CRM hygiene and accurately log interactions.
• Meet activity KPIs and revenue targets for client engagement.
• Nurture current accounts, reduce attrition, and handle renewals.
• Collaborate with marketing to convert qualified leads quickly.
• Prepare quotes and responses to RFPs; manage contracts.
• Deliver onsite or remote product demonstrations and attend industry events.
• Provide regular sales reports on pipeline, targets, and closes.

Conoscenze

SaaS sales

Account management

Communication

Independent work

Strumenti

Salesforce

Descrizione del lavoro

Client Manager### Client ManagerApply: Remote - USA: Full time: Posted Today: R54100## ## Job Description:# **Client Manager**# **Jonas Club- USA****THE COMPANY**Jonas Software is the leading provider of enterprise management software solutions to the Club, Foodservice, Construction, Leisure Fitness & Sports, Attractions, Metal Service Centers, Moving & Storage, Education, Radiology/Laboratory Information Systems, Salon & Spa and Consumer Product Licensing Industries. Jonas boasts 53 distinct brands, all of which are respected and longstanding leaders within their own domain.**THE POSITION**Reporting to the Vice President of Sales and Marketing, the Client Manager is responsible for driving revenue growth through new logo and back-to-base sales of software and services. You will guide prospects and customers through the sales journey, ensuring their questions are thoroughly and accurately addressed. This role requires strong communication skills, attention to detail, a solid understanding of Jonas Club’s products, and the ability to consistently meet or exceed sales targets. Achieving these targets will depend on your results-oriented mindset, strong sales abilities, disciplined CRM management, and the capacity to build lasting relationships while adapting to client needs and ensuring customer satisfaction**JOB RESPONSIBILITIES*** Manage the entire sales process, overseeing all stages from lead generation through product demonstration, negotiation, and closing deals* Maintain discipline with CRM, ensuring all interactions and updates are accurately recorded and CRM hygiene is consistently upheld throughout the sales cycle* Meet Activity KPIs and Sales Revenue Targets, consistently achieving client engagement and revenue generation goals* Drive value by managing and nurturing current accounts, minimizing attrition by building strong relationships, providing regular touchpoints throughout the year, and assisting with contract renewals and documentation* Maintain a customer-first attitude, prioritizing client needs in all interactions to ensure exceptional customer service and satisfaction* Collaborate closely with the marketing team, executing on marketing-qualified leads with speed and precision, ensuring timely follow-ups and seamless coordination between sales and marketing* Prepare quotes and manage contracts, handling documentation and responses to requests for proposals (RFPs) accurately and efficiently* Conduct both onsite and remote product demonstrations to showcase the benefits of Jonas Club solutions* Participate in trade shows and industry events to promote Jonas Club products, build relationships, and represent the company* Provide regular sales reports, delivering consistent updates to the Director of Sales on pipeline activity, targets, and closed deals**JOB QUALIFICATIONS*** 10+ years of sales experience, with at least 5 years in client management or account management* Proven success in selling software, including SaaS solutions* Strong knowledge of CRM systems, particularly Salesforce* Excellent verbal and written communication skills* Ability to work independently and collaboratively, with strong problem-solving abilities* Experience in conducting software demonstrations and handling objections* Strong organizational and time management skills* Self-motivated, with a focus on customer service and achieving sales targets* Ability to travel within Canada and the United States* Experience with Jonas Club software or similar solutions is an asset## ## Business Unit:Jonas Club USA## ## Scheduled Weekly Hours:40## ## Number of Openings Available:1## ## Worker Type:Regular## ## **More About Jonas Software:**Jonas Software is a leading provider of enterprise management software solutions, serving a wide range of vertical markets including hospitality, healthcare, construction, education, personal care, fitness, leisure, moving and legal services, to name a few. Within these markets, Jonas is comprised of over 65 distinct brands, each a respected leader in its domain.Jonas’ vision is to be the branded global leader across these verticals and to be recognized by customers and industry stakeholders as the trusted provider of “Software for Life.” We are committed to technology, product innovation, quality, and exceptional customer service.Jonas Software supports over 60,000 customers in more than 30 countries. We employ over 6,000 skilled professionals, including industry experts and technology specialists. Across our broader network, we support a global workforce of more than 30,000 employees.Headquartered in Canada, Jonas Software has a global footprint with offices around the world. We’re a 100% owned subsidiary of Constellation Software Inc., based in Toronto, publicly listed on the TSX (CSU.TO), and a member of the S&P/TSX 60 Index.### About UsAt Jonas we have long realized that our greatest asset is our employee base. As such we strive to provide our team with a fantastic working environment and an enriching career, which we know will translate into world class service to our valued clients. This allows Jonas Software to maintain and extend our lead as the premier software and services provider in each of our markets. If being part of a growing organization that moves at a fast pace and constantly strives to get better each and every day is what you are looking for, then we want to hear from you. Everyone has heard the sports analogy “to be the best, you have to beat the best”; well at Jonas Software we have tweaked that slightly to fit vertical market software. We believe to be the **best you have to hire and retain the best!!!***Jonas Software is an Equal Opportunity Employer.**If you need accommodation for a disability at any stage of the application process or want more information on our accommodation policies, contact recruitment at [e-mail] or 905-470-4600*Jonas Softwareis part of a CSI group of companies.