Client Launch Lead (Vancouver)

WowSuite & Savvy; Vancouver; Remote; CAD 60,000 - 80,000; Full time

Job summary

A dynamic digital marketing firm in Metro Vancouver is seeking a Client Onboarding Manager to lead the onboarding process for clients in various sectors. You will ensure projects are launched on time and to brand standards while maintaining excellent client communication. A background in marketing or tech with strong organizational skills is essential. The role offers competitive salary with commission and requires remote work flexibility across North America.

Benefits

Competitive salary

Commission structure

Remote working flexibility

Qualifications

• 2+ years managing clients in marketing, creative, or tech.
• Strong communication skills proven at handling expectations and setting boundaries.
• Track record of delivering projects on time across multiple workstreams.

Responsibilities

• Lead onboarding from signed agreement to funnel launch with clear client touchpoints.
• Run kickoff calls to capture requirements, set timelines, and align expectations.
• Translate client needs into actionable tasks for design, copy, dev, and strategy.

Skills

Client management

Communication skills

Project delivery

Knowledge of design and CRO fundamentals

Fluency in Shopify

Calm under pressure

Detail-oriented

Tools

Shopify

Notion

Slack

Figma

Job description

Work directly with fast-growing Shopify brands in health, beauty, gadgets, and home goods. Launch funnels that convert paid traffic into revenue. Own onboarding from signed agreement to go-live. Master communication, expectation control, and operational follow-through. Grow into sales with real commission upside.

WowSuite is a boutique, fast-paced team that ships creative builds that win. You'll learn conversion and performance by working on live funnels with real budgets. Your work will be visible and measured. Your growth will be fast.

What You Will Do

• Lead onboarding from signed agreement to funnel launch, ensuring every client touchpoint is clear and professional.
• Run kickoff calls capture requirements, set timelines, align expectations, and establish boundaries.
• Translate client needs into actionable tasks for design, copy, dev, and strategy.
• Drive delivery using Notion, Slack, Figma, Shopify, and WowSuite tools (CTRwow, WowPay, WowBoost).
• Manage approvals for creative, messaging, pricing, and checkout.
• Oversee QC and final review prevent scope creep, surface risks early, and clear blockers quickly.
• Maintain proactive communication weekly updates, milestone reviews, and transparent reporting.
• Partner with internal teams to balance client needs with team bandwidth.
• Hand off live funnels to the performance team with complete context and documentation.

What You Bring

• 2+ years managing clients in marketing, creative, or tech.
• Strong communication skills proven at handling expectations and setting boundaries.
• Track record of delivering projects on time across multiple workstreams.
• Working knowledge of design, copy, development, and CRO fundamentals.
• Fluent with Shopify, Notion, Slack, Figma.
• Mandarin is a strong advantage.
• Calm under pressure able to keep clients confident even when challenges arise.
• Detail-oriented you spot gaps, close loops, and maintain organized documentation.

What Success Looks Like

Funnels launched on time and on brand.

Clients feel informed, supported, and confident throughout onboarding.

Clean QC handoffs with minimal errors.

Internal teams rate clarity, planning, and documentation as excellent.

You grow into sales responsibility and revenue influence.

Compensation

Competitive salary plus commission.

Remote role serving North America.

Flexibility across time zones required.

Reporting

Reports to Head of Sales and Performance.

Works closely with Creative, Strategy, Dev, Ops, and affiliate networks.