Client-Focused Inside Sales & Service Specialist

Lynden Door; Abbotsford; On-site; CAD 30,000 - 60,000; Full time

Job summary

A leading door manufacturing company in Abbotsford is looking for a Customer Service Representative. The role involves processing orders, handling customer inquiries, and ensuring satisfaction. Candidates must have at least 2 years of experience in the door industry and strong organizational and communication skills. This position offers various benefits and perks, including a medical plan and employee referral bonuses.

Benefits

Extended medical, dental, and vision plan

Life insurance

Disability benefits

Registered Retirement Savings Plan (RRSP)

Safety Footwear Reimbursement Policy

Employee referral bonus program

Staff events

Qualifications

• 2+ years of customer service experience in the Door industry is required.
• Excellent organization and multitasking skills.
• Strong written and verbal communication abilities.

Responsibilities

• Process customer and vendor purchase orders.
• Handle customer calls and provide quotes.
• Track orders and follow up on customer feedback.

Skills

Customer service experience

Strong organization skills

Written and verbal communication skills

Ability to work in tense situations

Attention to detail

Knowledge of Microsoft Office

Ability to prioritize tasks

Job description

A leading door manufacturing company in Abbotsford is looking for a Customer Service Representative. The role involves processing orders, handling customer inquiries, and ensuring satisfaction. Candidates must have at least 2 years of experience in the door industry and strong organizational and communication skills. This position offers various benefits and perks, including a medical plan and employee referral bonuses.