Client Experience Coordinator

Heritage Office Furnishings; Vancouver; On-site; CAD 42,000 - 50,000; Full time

Job summary

A leading office furniture retailer in Vancouver is seeking a Client Experience Coordinator to manage guest interactions and the client experience within their space. The ideal candidate will have strong hospitality skills, be self-motivated and organized, with proficiency in Microsoft Office. This role offers a salary between $42,000 and $50,000 and includes comprehensive benefits.

Benefits

Competitive salary

Opportunity for growth

Flexible work environment

Comprehensive medical and dental benefits

Paid vacation

Chances to win all-expenses-paid trips

Qualifications

• Proven hospitality skills and a flair for design.
• Self-motivated, highly organized, and strong interpersonal skills.

Responsibilities

• Support the planning and coordinating of all client meetings and events.
• Order and manage catering for company events.
• Manage the client bistro, work cafe, business center, resource library, and showroom areas.
• Greet scheduled guests and parties upon arrival.
• Understand and promote products and educational materials.
• Perform opening and closing of the space daily.
• Space management for temperature, lighting, furniture resetting, music, and digital content displays.

Skills

Hospitality skills

Organizational skills

Interpersonal skills

Proficiency in Windows

Proficiency in Microsoft Office

Job description

The client experience coordinator is an ambassador for the Heritage, interacting with prominent interior designers, architects, real estate developers, and our client community. The role is responsible for the client experience of visitors and guests at @295. In addition to anticipating and identifying the needs of the sales team and guests, they are responsible for always maintaining the integrity of the space.

Responsibilities

• Support the planning and coordinating of all client meetings and events
• Order and manage catering for company events
• Manage the client bistro, work cafe, business center, resource library, and showroom areas.
• Greet scheduled guests and parties upon arrival and ensure the guest has an exceptional experience while visiting, including providing beverages and snacks
• Understand and promote products and educational materials
• Perform opening and closing of the space daily
• Space management for temperature, lighting, furniture resetting, music, and digital content displays.

Qualification

• Proficiency in Windows & Microsoft Office
• Proven hospitality skills and a flair for design
• Self-motivated, highly organized, and strong interpersonal skills.

Why Join Heritage?

• Competitive salary of $42,000 – $50,000 per year
• Opportunity for growth within the company
• Flexible work environment
• Comprehensive medical and dental benefits
• Paid vacation
• Chances to win all-expenses-paid trips