Client Executive | Directeur(trice) de comptes clients

SYNNEX; Mississauga; On-site; CAD 80,000 - 100,000; Full time

Job summary

A leading technology services provider in Mississauga is looking for a Client Executive to support partners in national and global markets. This role involves developing business plans, managing relationships at the executive level, and implementing strategic initiatives. Ideal candidates have over 5 years of experience in sales or strategic account management and possess strong communication skills. The position includes opportunities for career growth and emphasizes diversity and inclusion.

Benefits

Elective Benefits

Career development programs

Well-being programs

Diversity and inclusion initiatives

Qualifications

• Minimum of 5 years of experience in advanced solutions sales or strategic account management.
• Proven success managing large, complex enterprise accounts.
• Excellent communication and presentation skills, especially in executive settings.

Responsibilities

• Develop and own comprehensive customer business plans.
• Design and execute marketing plans for new business.
• Lead Solutions Path engagement including training and certification.

Skills

Strategic account management

Advanced solutions sales

Communication skills

Analytical mindset

Relationship building

Education

Bachelor’s degree or equivalent experience

Job description

About The Role

As a Client Executive, you will play a key role in supporting our partners across national and global markets. You’ll build and manage relationships with multi-brand customers at the executive level, positioning TD SYNNEX’s full value proposition. You’ll also collaborate with local leadership to implement strategic plans that drive growth, innovation, and market share.

This role is ideal for a relationship-driven, strategic thinker who thrives in a fast-paced, collaborative environment and is passionate about delivering exceptional customer experiences.

What You’ll Do:

• Develop and own comprehensive customer business plans, including pricing models, value propositions, and geographic coverage strategies.

• Design and execute marketing plans for new business, renewals, and annuity-based offerings.

• Set and track quarterly and annual sales goals; analyze performance and adjust strategies as needed.

• Lead Solutions Path engagement, including training and certification planning.

• Conduct monthly sales reviews and quarterly business reviews with business unit leadership and supplier partners.

• Build and strengthen executive-level relationships with strategic and ISV partners.

• Expand business lines by enhancing the customer experience and promoting TD SYNNEX’s full suite of services and solutions.

• Identify new opportunities through corporate-level engagement and collaborate with field teams to develop operational plans.

• Proactively address customer satisfaction concerns and lead resolution efforts through cross-functional coordination.

• Champion TD SYNNEX’s capabilities and ensure alignment with the customer’s long-term business vision.

What We’re Looking For:

• 5+ years of experience in advanced solutions sales or strategic account management.

• Proven success managing large, complex enterprise accounts, including ISVs.

• Bachelor’s degree or equivalent experience.

• PMP certification is a plus.

• Strong communication and presentation skills, especially in executive settings.

• Demonstrated ability to develop and execute strategic business and marketing plans.

• Analytical mindset with the ability to interpret data and drive informed decisions.

• Willingness to travel across Canada and the U.S.

Directeur(trice) de comptes clients

Directeur(trice) de comptes clients

En tant que Directeur(trice) de comptes clients, vous jouerez un rôle clé dans le soutien de nos partenaires sur les marchés nationaux et internationaux. Vous développerez et gérerez des relations avec des clients multi-marques au niveau exécutif, en mettant de l’avant la proposition de valeur complète de TD SYNNEX. Vous collaborerez également avec les dirigeants locaux pour mettre en œuvre des plans stratégiques favorisant la croissance, l’innovation et l’augmentation de la part de marché.

Ce poste est idéal pour une personne stratégique, axée sur les relations, qui s’épanouit dans un environnement dynamique et collaboratif, et qui est passionnée par l’expérience client exceptionnelle.

Vos responsabilités :

• Élaborer et gérer des plans d’affaires complets pour les clients, incluant les modèles de tarification, les propositions de valeur et les stratégies de couverture géographique.

• Concevoir et exécuter des plans marketing pour l’acquisition de nouveaux clients, les renouvellements et les offres récurrentes.

• Définir et suivre les objectifs de vente trimestriels et annuels; analyser les performances et ajuster les stratégies au besoin.

• Diriger l’engagement dans le programme Solutions Path, incluant la planification de la formation et des certifications.

• Réaliser des revues mensuelles des ventes et des bilans trimestriels avec les dirigeants des unités d’affaires et les partenaires fournisseurs.

• Établir et renforcer les relations au niveau exécutif avec les partenaires stratégiques et les éditeurs de logiciels indépendants (ISV).

• Développer les lignes d’affaires en améliorant l’expérience client et en promouvant l’ensemble des services et solutions de TD SYNNEX.

• Identifier de nouvelles opportunités par l’engagement au niveau corporatif et collaborer avec les équipes terrain pour élaborer des plans opérationnels.

• Traiter de manière proactive les préoccupations liées à la satisfaction client et diriger les efforts de résolution en coordination interfonctionnelle.

• Promouvoir les capacités de TD SYNNEX et assurer l’alignement avec la vision d’affaires à long terme du client.

Profil recherché :

• Minimum de 5 ans d’expérience en vente de solutions avancées ou en gestion de comptes stratégiques.

• Succès démontré dans la gestion de comptes d’entreprise complexes, incluant les ISV.

• Diplôme universitaire ou expérience équivalente.

• La certification PMP est un atout.

• Excellentes compétences en communication et en présentation, particulièrement dans les contextes exécutifs.

• Capacité démontrée à élaborer et exécuter des plans d’affaires et de marketing stratégiques.

• Esprit analytique avec aptitude à interpréter les données et à prendre des décisions éclairées.

• Disponibilité pour voyager à travers le Canada et les États-Unis.

Key Skills

At TD SYNNEX, our values guide everything we do: Together, We Own It, We Dare to Go, We Grow and Win, and above all, We Do the Right Thing. These principles shape how we work with each other, our partners, and our communities as we drive innovation and create lasting impact.

What’s In It For You?

• Elective Benefits: Our programs are tailored to your country to best accommodate your lifestyle.
• Grow Your Career: Accelerate your path to success (and keep up with the future) with formal programs on leadership and professional development, and many more on-demand courses.
• Elevate Your Personal Well-Being: Boost your financial, physical, and mental well-being through seminars, events, and our global Life Empowerment Assistance Program.
• Diversity, Equity & Inclusion: It’s not just a phrase to us; valuing every voice is how we succeed. Join us in celebrating our global diversity through inclusive education, meaningful peer-to-peer conversations, and equitable growth and development opportunities.
• Make the Most of our Global Organization: Network with other new co-workers within your first 30 days through our onboarding program.
• Connect with Your Community: Participate in internal, peer-led inclusive communities and activities, including business resource groups, local volunteering events, and more environmental and social initiatives.

Don’t meet every single requirement? Apply anyway.

At TD SYNNEX, we’re proud to be recognized as a great place to work and a leader in the promotion and practice of diversity, equity and inclusion. If you’re excited about working for our company and believe you’re a good fit for this role, we encourage you to apply. You may be exactly the person we’re looking for!