Client Development Representative

PayScale, Inc.; Canada; Remote; USD 80,000; Full time

Job summary

An established industry player is seeking a Sales Development Representative to enhance their sales foundation. In this dynamic role, you will engage with customers, qualify leads, and collaborate with Account Managers to drive sales success. The position offers a remote-first model, allowing you to work from anywhere while providing opportunities for in-person collaboration. With a focus on continuous learning and a supportive culture, this role is perfect for someone eager to grow in a fast-paced environment. Join a team dedicated to making fair pay a reality for professionals across various industries.

Benefits

Flexible Paid Time Off

Comprehensive Benefits Plan

401(k) with Company Match

Annual Remote Work Stipend

Paid Parental Leave

Employee Resource Groups

Company Sponsored Volunteer Hours

Access to Learning Opportunities

Qualifications

• 3+ years in sales, focusing on lead generation and customer engagement.
• Strong communication skills and ability to handle objections effectively.

Responsibilities

• Collaborate with Account Managers to develop quality opportunities.
• Qualify inbound leads and maintain up-to-date records in sales tools.

Skills

Sales Experience

Customer Engagement

Lead Qualification

Objection Handling

Communication Skills

Detail Oriented

Tech Savvy

Collaborative

Education

Bachelor's Degree

Tools

Salesforce

Salesloft

MS Office Suite

Job description

What We Do: The Sales Development team works closely with both Sales and Marketing to drive interest in Payscale's solutions, identify potential upsell opportunities, and use compelling messaging to pique the interest of our current clients. Our goal is to help compensation professionals learn how Payscale can empower them to adopt a modern compensation strategy.

What You Do: In this role you will build a strong sales foundation by learning everything from prospecting, lead qualification, research, customer personas, objection handling and more. You will be interacting with our customer base to help find the right solution for them and potentially find new opportunities for our Account Management team.

In this role, you will:

• Collaborate with full cycle Account Managers and Customer Success Managers on territory planning to develop quality opportunities within assigned territories.
• Qualify all Inbound and Marketing Qualified leads by acting as a consultant where we seek to understand customer needs and address them head on.
• Prospect into customer accounts by employing innovative techniques and strategies for researching current clients and potential buyers to target with persona specific communication via email, phone, and LinkedIn.
• Overcome objections and effectively communicate Payscale's value propositions to key decision makers such as Senior Managers and Executives regarding appropriate product offerings.
• Maintain high level knowledge of product offerings.
• Stay current on industry trends and maintain high level knowledge of competitors' product offerings.
• Maintain up to date records and provide valuable market intelligence to Marketing, Sales, and Product teams in sales tools like Salesforce and Outreach.
• Achieve monthly pipeline goals set by sales management.
• Engage in continuous learning through mock calls, formal training, and regular coaching and feedback.

Qualifications:

• Bachelor's degree, or experience in sales and/or customer facing activities in a fast-paced environment.
• 3+ years of professional experience, preferably 1-2 years in sales including phone-based lead generation, inside sales and/or business development activities, territory planning, and outbound prospecting.
• Curious and active listener: You have a deep hunger to learn, coupled with a willingness to experiment. You ask a lot of questions. You recognize there is a difference between "hearing" and "listening" and you even pick up on what's not being said.
• Resilient and self-motivated: You're always striving to build upon previous successes. You realize that the quickest path to success is through quick failures, so you aren't afraid to jump in and try something new.
• Detail oriented: The little things matter! You're able to craft a process that keeps you on track.
• Tech savvy: You love experimenting with new technology, and you quickly learn and adapt to new processes.
• Exceptional verbal and written communicator: You are clear, concise, professional, and engaging over the phone. You have the ability to write a confident, persuasive, and professional email.
• Collaborative: When we all succeed, we're better for it. You share your recipe for success without even being asked.

Tools:

• Salesforce or a similar CRM.
• Salesloft or a similar sales enablement platform.
• MS Office Suite, especially Outlook.

Compensation: In the spirit of pay transparency, we are excited to share the OTE for this position is $80,000. This OTE is made up of a target base compensation of $50,000 and commissions target of $30,000. If you are hired at Payscale, your final compensation will be determined based on factors such as skills, education, and/or experience. In addition to those factors – we believe in the importance of pay equity and consider any internal equity of our current team members as a part of any final offer. We also offer a generous compensation and benefits package (more information on benefits listed below).

About Payscale: As the industry leader in compensation management, Payscale is on a mission to help job seekers, employees, and businesses get pay right and to make sustainable fair pay a reality. Empowering 65% of the Fortune 500, Payscale provides a combination of diverse and dynamic data sources, experienced compensation services, and scalable software to enable organizations such as Panasonic, ZoomInfo, Chipotle, AccentCare, University of Washington, American Airlines, and PetSmart to make fair and appropriate pay decisions.

Pay is powerful.

To learn more, visit www.payscale.com.

Location: Payscale has an employee centric remote-first model that provides you the flexibility to do your best work in a space that supports you, while also finding time to collaborate in person for the moments that matter.

In our remote-first model, employees can work from the location that works best for them. We do not have centralized corporate offices. Employees can choose to work from home, in company-paid co-working spaces, or any combination of the two that best suits their unique needs.

If you work from home, we recommend ensuring that you can meet the following technology, equipment and workspace requirements:

• High-Speed Internet - A stable broadband or fiber connection (satellite is highly discouraged) with a minimum speed of 100 Mbps in a dedicated workspace that has a reliable Wi-Fi signal.
• Device for Multi Factor Authentication (MFA/2FA) - smartphone, tablet, etc.

When it matters (usually no more than a few times a year) we take the time to gather for in-person events.

Payscale has employees across the US, Canada, and the UK, however we are currently unable to hire in the Quebec Province, Northern Ireland, and Hawaii.

Benefits and Perks:

All around awesome culture where together we strive to live our 5 values:

• Respect every individual, work as a team.
• Be Customer first, customer centric.
• Have a Bias towards action.
• Commit to excellence (we give our best everyday).
• Make Data driven decisions.

An open and inclusive environment where you’ll learn and grow through programs and resources like:

• Monthly company All Hands meetings.
• Regular opportunities for executive leadership exposure through things like AMAs.
• Access to continued learning & development opportunities.
• Our commitment to a continuous feedback culture which allows us to drive performance and career growth.
• A growing network of Employee Resource Groups.
• Company sponsored volunteer hours.
• And more!

Our more standard benefits:

• Flexible paid time off, giving you the opportunity to rest, relax, and recharge away from work.
• 14 Paid Company Holidays, including 2 floating holidays (you choose!).
• A comprehensive benefits plan including medical, dental, life, vision, disability, and life insurance covered up to 100% by Payscale.
• Unlimited infertility coverage benefits through our medical plans.
• Additional supplemental health benefits offered to you and your family.
• 401(k) retirement program with a fully vested immediate company match.
• 16 weeks of paid parental leave for birthing and non-birthing parents.
• Health Savings Account (HSA) options and company contributions each pay period.
• Flexible Spending Account (FSA) options for pre-tax employee allocations.
• Annual remote work stipend to be used on wellness or home office equipment.

Equal Opportunity Employer: We embrace equal employment opportunity. Payscale is committed to a policy of equal employment opportunity for all applicants and employees. It is our policy that employees will not be subjected to unlawful discrimination on the basis of race, color, religion, sex, age, national origin, or ancestry, physical or mental disability, veteran or military status, marital status, sexual orientation, political ideology, and any other basis protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including but not limited to: recruitment, hiring, transfers, promotions, training, discipline, termination, compensation and benefits, performance appraisals, education, and social and recreational programs.

We know the confidence gap and imposter syndrome can get in the way of meeting spectacular candidates, so please don’t hesitate to apply — we’d love to hear from you.

Fraud Alert: Payscale values security and privacy. During your job application and interview process, we will never ask for your personal banking or financial information, social security number, or other sensitive information. If you are unsure if a message is from Payscale, please email [e-mail].