Client-Centric Financial Services Associate (Flexible Hours)

CIBC; Brantford; On-site; CAD 40,000 - 70,000; Full time

Job summary

A leading Canadian bank in Brantford is seeking a Financial Services Associate to assist clients in managing their financial futures. You will work with Financial Advisors, providing essential administrative and client support while building meaningful client relationships. This role values client engagement, problem-solving, and organizational skills. Successful candidates will thrive in a team-oriented environment focused on growth and excellence.

Benefits

Competitive salary

Incentive pay

Defined benefit pension plan

Employee share purchase plan

Wellbeing support

Qualifications

• Motivated by client success and willing to engage deeply.
• Strong teamwork skills and commitment to collective goals.
• Eagerness to learn and grow in a diverse environment.

Responsibilities

• Engage clients and provide information on financial products.
• Resolve client issues with accountability.
• Organize client files and maintain productive schedules.

Skills

Analytical Thinking

Client Issue Resolution

Customer Experience (CX)

Financial Products

Job description

A leading Canadian bank in Brantford is seeking a Financial Services Associate to assist clients in managing their financial futures. You will work with Financial Advisors, providing essential administrative and client support while building meaningful client relationships. This role values client engagement, problem-solving, and organizational skills. Successful candidates will thrive in a team-oriented environment focused on growth and excellence.