Client-Centric Banking Advisor

RBC; Antigonish; On-site; CAD 60,000 - 80,000; Part time

Job summary

A major financial institution in Antigonish is seeking a part-time financial advisor to provide tailored financial advice and exceptional customer service. You will engage with clients, manage transactions, and educate them on digital services. Ideal candidates will have customer service experience, digital literacy, and excellent communication skills. The position offers a comprehensive rewards program and flexible work hours.

Benefits

Comprehensive Total Rewards Program

World-class training program in financial services

Excellent career development opportunities

Qualifications

• Proven customer service skills, preferably in the financial or service industry.
• Drive and self-motivation, excellent communication skills, and emotional intelligence.
• Digital literacy across a broad range of devices.
• Personal flexibility to work flex hours.
• Eagerness to learn and determination to succeed.

Responsibilities

• Serve clients by delivering exceptional customer service through transactions and needs-based conversations.
• Identify needs and provide tailored financial advice and solutions at the point of first contact.
• Contribute to team sales results by spotting opportunities for additional advice.
• Understand and resolve client concerns at first point of contact.
• Educate and assist clients with using RBC digital capabilities.
• Manage risks by adhering to compliance routines and controls.

Job description

A major financial institution in Antigonish is seeking a part-time financial advisor to provide tailored financial advice and exceptional customer service. You will engage with clients, manage transactions, and educate them on digital services. Ideal candidates will have customer service experience, digital literacy, and excellent communication skills. The position offers a comprehensive rewards program and flexible work hours.