Client Care & Sales Coordinator - Hearing Health

WS Audiology USA; Brooks; On-site; CAD 60,000 - 80,000; Full time

Job summary

A leading hearing care provider in Brooks, AB is seeking a Sales & Reception Coordinator. This administrative role focuses on ensuring a positive patient experience while managing appointments and driving sales of products. Candidates with over 2 years of customer service or sales experience will excel. The position allows for full-time or part-time hours, offering competitive pay starting at $21-$24/hour along with benefits and a supportive team environment.

Benefits

Health, dental, and vision benefits

RRSP matching program

Generous vacation and paid time off

Employee perk program

Qualifications

• 2+ years in a customer-facing role within sales, retail, or a clinic.
• Experience recommending products or working in a retail environment.
• Comfortable interacting with diverse patient groups.

Responsibilities

• Lead patient engagement activities to ensure a positive experience.
• Manage the clinic schedule by booking and rescheduling appointments.
• Educate patients on billing and payment options.

Skills

Customer service experience

Sales acumen

Active listening

Job description

A leading hearing care provider in Brooks, AB is seeking a Sales & Reception Coordinator. This administrative role focuses on ensuring a positive patient experience while managing appointments and driving sales of products. Candidates with over 2 years of customer service or sales experience will excel. The position allows for full-time or part-time hours, offering competitive pay starting at $21-$24/hour along with benefits and a supportive team environment.