Client Care Representative Auto Associate

Hub International Insurance; Courtenay; On-site; CAD 40,000 - 45,000; Full time

Job summary

A leading insurance brokerage is seeking an experienced Auto Insurance Associate in Courtenay, Canada. This role involves leveraging insurance knowledge to drive sales and enhance client experiences. Ideal candidates will hold a Level 1 General Insurance License and have a proven track record in sales. If you thrive in a competitive environment and value strong client relationships, this position offers a full-time opportunity with generous salary and benefits.

Benefits

Comprehensive health benefits

Paid day off for your birthday

Volunteering time off

RRSP matching

Qualifications

• 1-2 years of relevant experience in the insurance field.
• Self-starter mentality with strong drive and accountability.
• Customer-first approach with excellent relationship-building skills.

Responsibilities

• Build and maintain strong relationships with clients.
• Promote and sell insurance products to meet sales targets.
• Process various auto insurance transactions.

Skills

Level 1 General Insurance License

Hands-on insurance experience

Proven track record in sales

Detail-oriented

Relationship-building skills

Job description

Hi were HUB!

We're a leading North American insurance brokerage helping individuals and businesses protect what matters most, joining a vast network of specialists dedicated to delivering tailored solutions and advocacy so you're always ready for tomorrow.

The Opportunity

Are you an experienced insurance professional with a Level 1 license, hands‑on industry knowledge, and a proven track record in sales? Do you thrive in a fast‑paced environment and enjoy exceeding targets while building strong client relationships? If so, this is more than just a job – it's a career with unlimited potential.

As an Auto Insurance Associate at HUB you'll play a key role in driving business success. You'll leverage your insurance expertise to actively sell solutions, hit performance targets, and deliver an exceptional client experience. This role is ideal for someone who is competitive, self‑motivated, and passionate about growth and results.

What You’ll Bring to Our Team

• Level 1 General Insurance License
• Hands‑on insurance experience ideally in auto or related lines
• Proven track record in sales and meeting/exceeding targets
• A self‑starter mentality with strong drive and accountability
• Customer‑first approach with excellent relationship‑building skills
• Detail‑oriented, organized and able to multitask under pressure
• Thrives in a collaborative, high‑energy environment

A Day in the Life

• Build and maintain strong relationships with clients, teammates, and auto dealership partners
• Actively promote and sell ICBC and private insurance products to meet and exceed sales targets
• Process a variety of auto insurance transactions including renewals, new plates, transfers, cancellations, debt payments and more
• Upsell and cross‑sell additional insurance products to add value for clients and drive performance metrics
• Support your branch by taking calls, managing administrative tasks and contributing to a high‑performing team

Salary Expectations

The expected salary range for this position is $40,000 to $45,000 and will be impacted by factors such as the successful candidate’s skills, experience, and working location as well as the specific position’s business line, scope and level. HUB International offers comprehensive benefit and total compensation packages which could include extended health benefits, disability insurance, RRSP matching, paid‑time‑off benefits, and eligible bonuses and commissions for some positions. If you believe that your qualifications and experience surpass the minimum requirements for this role we encourage you to submit your application. By doing so we will be able to keep your application on file for consideration for potential future positions within our organization.

Why Join HUB

Do you enjoy making friends? We love making friends—join our team of amazing people who all get along and thrive together!

We work hard and play hard!

Paid day off for your birthday – we want to celebrate you!

Paid day off for volunteering in your community – HUB is a company that gives back and is active in our communities.

Room to grow within the organization.

Lots of company perks: benefits, RRSP matching and great compensation.

Your future with HUB

Choose a career with HUB International and take the first step toward creating a future that combines a diverse, challenging work environment with financial security and career satisfaction. By joining HUB you will become part of a rapidly growing company that offers significant opportunity for advancement.

At HUB we value education and continuous learning and we will assist you along your career development path. We provide HUB Ready training for new employees as well as financial support for licensing, industry designations, management & leadership development and other related courses, designations or programs.

What makes us different than all the rest

• Our Vision : To be everywhere risk exists today and tomorrow. Helping protect what matters most.
• Our Mission : To protect and support the aspirations of individuals, families and businesses. To empower our employees to learn, grow and make a difference in their communities.
• Our Core Values :

• Entrepreneurship – We encourage innovation and educated risk‑taking.
• Integrity – We do the right thing every time.
• Teamwork – We work together to maximize results.
• Accountability – We measure and take responsibility for outcomes.
• Service – We serve customers, communities and colleagues.

If you value what we value and like the perks along the way, apply today!

The employment offer is contingent upon completion of a successful background check.

HUB is a company where your contributions will make a difference. We invite you to learn more about our team.

If you require any accommodations during the hiring process please reach out to request this.

Only candidates selected for an interview will be contacted.

Required Experience

1–2 years of relevant experience.

Required Travel

No travel required.

Key Skills

• Data Entry
• Drafting
• Administration Support

Employment Type

Full‑time

Experience

Years: [unspecified]

Vacation

1

Monthly Salary

$40,000 – $45,000