Client Care Reception / Veterinary Assistant - Amherst Veterinary Hospital

VetCare Canada Inc.; Vancouver; On-site; CAD 30,000 - 60,000; Full time

Job summary

A leading veterinary clinic in Vancouver is seeking a Full Time Client Care Representative. Ideal candidates should be motivated and compassionate, excelling in a fast-paced environment while providing exceptional client service and animal care. Competitive salaries and benefits are offered in a supportive work environment.

Benefits

Competitive Base Salary

Comprehensive Benefits Including Medical, Dental & Life Insurance

Flexible Schedule

Vacation & Paid Time Off

Qualifications

• Ability to work in a fast-paced environment.
• Previous related experience required.

Responsibilities

• Greet and check-in clients in a friendly manner.
• Answer telephones and assist clients.
• Assist and prep for procedures and cleaning.

Skills

Compassionate approach to animal care

Multitasking

Strong work ethic

Job description

Full Time Client Care Representative required to join our veterinary team. Amherst Veterinary Hospital is a busy, progressive small animal clinic located in Kitsilano/Point Grey in Vancouver serving the community since 1987.

We are a full-service hospital with long term staff, striving to provide excellent quality of care and medicine for our patients, excellent client service and a positive environment for our employees, where their knowledge/skills can expand.

We are looking for a motivated, responsible, compassionate individual with a strong work ethic. The successful candidate must be able to work in a fast-paced environment, demonstrate a compassionate approach to animal care, multitask and be reliable.

If you enjoy providing exceptional client service and like cleaning and are experienced in animal husbandry then this is the job for you.

About The Role:

Our ideal Client Care Reception / Veterinary Assistant builds positive client relationships by displaying genuine care and compassion towards clients and their pets, being respectful in all interactions and providing exceptional customer service. This involves greeting and checking-in clients in a friendly and warm manner; receiving incoming calls from current and prospective clients utilizing a courteous and caring approach.

Duties involve:

• Greeting clients
• Weighing patients
• File creation and maintenance
• Answering telephones
• Cleaning exam rooms
• Multi-tasking the answering of telephones and assisting clients at the front desk
• Interpreting medical concerns from clients and triaging bookings accordingly

• Cleaning
• Animal Restraint
• Walking Animals
• Assisting and prepping for procedures

The successful candidate must be available to work on Saturdays. Previous related experience is required. This position is full-time. We offer competitive salaries, uniforms, pet benefits, extended health and dental benefits and a great working environment.

Please submit your resume and cover letter. No telephone calls please. Please note only those candidates selected for an interview will be contacted.

Expected Wage Range: $19.50 - $24.00

What We Offer:

• Competitive Base Salary
• Comprehensive Benefits Include: Medical, Dental & Life Insurance and uniform allowance.
• Flexible Schedule
• Vacation & Paid Time Off

Meet VetCare:

VetCare (vet-care.ca) is a proudly Canadian-owned acquirer and operator of veterinary practices, based in Vancouver, and with passionate team members across Canada. Our commitment to care is at the heart of what we do, from guiding our talented medical and operations teams, supporting practice owners through seamless transitions, and providing the highest quality of care to patients through our community-focused practices.