Client Care Assistant

Alberta Health Services; Edmonton; On-site; CAD 30,000 - 60,000; Part time

Job summary

Alberta Health Services seeks a Client Care Assistant for the Henwood Treatment Centre to provide essential support and care for clients facing substance use concerns. This role involves teamwork, effective communication, and a commitment to creating a therapeutic environment, as well as adhering to safety protocols and operational policies.

Qualifications

• Experience with underserved communities is essential.
• Strong professional boundaries are required.
• Ability to respond to behavioral/clinical emergencies.

Responsibilities

• Provide supportive care to clients with addictions.
• Ensure a safe and secure facility.
• Respond to client requests and communicate with staff.

Skills

Empathetic

Critical thinking

Flexibility

Adaptability

Communication

Education

Completion of Grade 12

Current Basic Cardiac Life Support - Health Care Provider (BCLS-HCP)

Job description

Your Opportunity:

Henwood Treatment Centre is a 62-bed live-in treatment centre for those experiencing a substance use concern or a co-occurring substance use and mental health concern. The Client Care Assistant works with the interdisciplinary team to monitor and respond to client’s needs in order to provide support, care and safety for clients 24 hours per day in accordance with centre policies and individual treatment plans. The ideal Client Care Assistant is one who is empathetic, flexible, adaptable to various challenges, performs well in stressful situations, utilizes critical thinking skills and works flexibly, both independently and as part of an interdisciplinary team. They provide additional support to the team by identifying and attending to building concerns, communicating information about observations to relevant team members, answering phones, photocopying, general housekeeping duties, and other duties as required. Physical requirements of the position include the ability to sit/stand and walk through a large centre as well as use stairs, there is no elevator access. It is also a requirement that the incumbent be physically able to respond to behavioral/clinical emergency situations that may occur anywhere in the building. Please note that Henwood is located in North East Edmonton and public transportation to the facility is limited. This position has transitioned to Recovery Alberta effective September 1, 2024. By applying on this posting, if you are the successful candidate, you agree to and will become an employee of Recovery Alberta.

Description:

As a Client Care Assistant, you will work as a team member with all staff assisting in the provision of supportive care to clients with addictions. Your primary duties include providing supportive care to clients, ensuring a safe and secure facility, responding to client requests, communicating effectively with other staff and contributing to a therapeutic environment through interaction with clients. As part of an interprofessional team, you will contribute to the delivery of residential services to persons with an addiction promoting client respect, autonomy, health and improved quality of life. You will support clients to participate in activities of daily living, recreational and social activities, and educational and employment activities. You will also work collaboratively with other health and service providers to maintain a safe and supportive environment.

• Acute Care Alberta:
N
• Primary Care Alberta:
N
• Recovery Alberta:
Y
• Classification:
Client Care Assistant
• Union:
AUPE AUX
• Unit and Program:
ASRES
• Primary Location:
Henwood Treatment Centre
• Location Details:
As Per Location
• Multi-Site:
Not Applicable
• FTE:
0.80
• Posting End Date:
09-JUN-2025
• Employee Class:
Regular Part Time
• Date Available:
30-JUN-2025
• Hours per Shift:
7.75
• Length of Shift in weeks:
10
• Shifts per cycle:
40
• Shift Pattern:
Days, Evenings, Weekends
• Days Off:
As Per Rotation
• Minimum Salary:
$23.74
• Maximum Salary:
$27.39
• Vehicle Requirement:
Not Applicable

Required Qualifications:

Completion of Grade 12. Current Basic Cardiac Life Support - Health Care Provider (BCLS-HCP).

Additional Required Qualifications:

Experience with supporting under-resourced and underserved communities. Demonstrated ability to maintain strong professional boundaries. Physical requirements of the position include the ability to sit/stand and walk through a large centre as well as use stairs, there is no elevator access. It is also a requirement that the incumbent be physically able to respond to behavioral/clinical emergencies that may occur anywhere in the building.

Preferred Qualifications:

Current Suicide Intervention Training. Preference will be given to those applicants with experience and/or knowledge in an Addictions and Mental Health setting. Education or training within Addictions and Mental Health is an asset. Excellent computer skills are an asset as we use an electronic medical record.