Client Banking Advisor - Build Lasting Relationships

National Bank of Canada; Brampton; On-site; CAD 45,000 - 55,000; Full time

Job summary

A leading financial institution in Canada is looking for a Banking Advisor to provide exceptional customer service and support clients in a friendly manner. You will engage with clients, offering personalized banking solutions while ensuring adherence to compliance and risk management. The ideal candidate will have a college diploma and experience in customer service, alongside a positive attitude and empathy for clients. Opportunities for advancement and comprehensive benefits are included.

Benefits

Health and wellness program

Flexible group insurance

Generous pension plan

Employee Share Ownership Plan

Employee and Family Assistance Program

Preferential banking services

Telemedicine service

Virtual sleep clinic

Qualifications

• Customer service experience, inclusive attitude, and openness to diversity.
• Ability to adapt to different situations.
• Skilled in sharing knowledge.

Responsibilities

• Greet clients and answer questions.
• Listen to clients’ needs and resolve complex situations.
• Give advice and offer transaction solutions for Personal Banking clients.

Skills

Customer service experience

Positive attitude

Empathy for clients

Interest in technology

Education

College diploma (DEC) or equivalent

Job description

A leading financial institution in Canada is looking for a Banking Advisor to provide exceptional customer service and support clients in a friendly manner. You will engage with clients, offering personalized banking solutions while ensuring adherence to compliance and risk management. The ideal candidate will have a college diploma and experience in customer service, alongside a positive attitude and empathy for clients. Opportunities for advancement and comprehensive benefits are included.