Client Advisor Intern

RBC; Southwestern Ontario; On-site; CAD 27,000 - 36,000; Part time

Benefits offered by this job

Bonuses & benefits

World-class training

Career development opportunities

Coaching & mentoring

Dynamic team environment

Job summary

RBC is looking for an Account Manager/Banking Advisor to greet branch clients, deliver exceptional service, and identify opportunities for advice and digital enablement. You will educate clients on digital banking tools and collaborate with RBC partners to deepen relationships.

The role emphasizes a client-centric mindset, strong communication, and the ability to learn banking concepts and pursue Canadian securities certifications as needed.

Qualifications

• Goal-oriented with a client-first mindset.
• Strong communication and interpersonal skills.
• Digital literacy across devices and platforms.
• Flexible to work hours and learn quickly.
• Willing to obtain relevant Canadian securities certifications.

Responsibilities

• Engage with branch clients to deliver outstanding service and identify opportunities for advice and digital enablement.
• Demonstrate and educate clients on RBC digital capabilities and solutions.
• Promote RBC partner services and introduce clients to suitable offerings.
• Resolve and prevent client banking problems with proactive ownership.
• Build and maintain strong relationships with partners to operate as One RBC team.
• Adhere to compliance routines to manage risk while processing transactions.

Skills

Client focus

Communication

Digital literacy

Adaptability

Problem solving

Emotional intelligence

Data analysis

Curious mindset

Education

Investment Funds in Canada / Canadian Securities Course

Job description

Job Description

What is the opportunity?

As an RBC Ambassador inside our branches, you will put clients first and find solutions to their individual needs. You will champion the RBC brand and drive business by supporting new client acquisition and deepening existing relationships. If you have the self-motivation to deliver exceptional customer service and are excited to help clients embrace our digital capabilities, you can build a great career with us as a future Account Manager/Banking Advisor.

What will you do?

• Proactively engage with clients in the branch and deliver an outstanding service experience through completing transactions and by identifying opportunities for advice, solutions, digital enablement and partner introductions
• Focus on education and demonstration, leverage technology to deliver a memorable client experience, drive solutions and retain business
• Contribute to team results by listening and spotting opportunitiesto offer additional advice, introduce clients to the capability of RBC partners, or personally fulfil client solutions
• Proactively take ownership of resolving and preventing client banking problems
• Cultivate and maintain relationships with partners to work as one RBC team
• Manage risks by adhering to compliance routines, processes, and controls to protect client and shareholder interests while completing transactions

What do you need to succeed?

Must-have

• Goal-oriented individual with a demonstrated passion for putting clients first.
• Drive and self-motivation, as well as excellent communication skills and emotional intelligence
• Digital literacy across a broad range of devices (i.e., smartphones, tablets, laptops, etc.)
• Personal flexibility to work flex hours
• Eagerness to learn and determination to succeed
• Confidence and ability to learn financial concepts and willingness to obtain the Investment Funds in Canada or the Canadian Securities Course

Nice-to-have

• Track record in building rapport and maintaining client relationships within the financial, service or retail industry
• Mutual Funds accreditation

What’s in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

• A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable
• A world-class training program in financial services
• Excellent career development and accessto a variety of job opportunities across business and geographies
• Leaders who support your development through coaching and managing opportunities
• Work in a dynamic, collaborative, progressive, and high-performing team

Job Skills

Adaptability, Advice Based Solutions, Client Centricity, Client Discovery, Communication, Curious Mindset, Data Analysis, Digital Literacy

Additional Job Details

Address:

55 NORFOLK ST S:NORFOLK COUNTY

City:

Norfolk County

Country:

Canada

Work hours/week:

24

Employment Type:

Part time

Platform:

PERSONAL & COMMERCIAL BANKING

Job Type:

Regular

Pay Type:

Salaried

Posted Date:

2026-11-03

Application Deadline:

2026-11-17

Note

** : ** Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

Our Employment Opportunities

At RBC, we are guided by living shared values of Client First, Integrity, Collaboration, Respect and Excellence and winning together as One RBC. We believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.

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Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at jobs.rbc.com.