Client Advisor (FT), AX Outlet McArthur Glen

A|X Armani Exchange Outlet; Richmond; On-site; CAD 36,000 - 52,000; Full time

Benefits offered by this job

Commission

Retail Bonus

Employee Referral Bonus

Paid Time Off

Parental Leave Top-Up

Long-Term Disability

Volunteer Time Off

RRSP Matching

Job summary

Giorgio Armani Canada Corporation's Armani Exchange Outlet at McArthurGlen Outlets in Richmond, BC is seeking a Client Advisor to join a diverse team and drive sales while delivering an exceptional client experience.

You will contribute to merchandising and client relationship strategies, build a client base, and help shape the brand experience on the shop floor, with emphasis on integrity, teamwork and results.

Qualifications

• Preferred retail experience in a similar position
• Excellent communication (verbal and written) skills and demonstrated passion for teamwork
• Proficiency using technical resources for client outreach, such as CRM and WeChat

Responsibilities

• Assist in execution of merchandising and client relationship strategies
• Develop a client base and drive store revenue
• Operate on the sales floor delivering high level client service
• Share product knowledge and contribute to the brand experience

Skills

Retail experience

Excellent communication

Team player

CRM experience

Tools

CRM

WeChat

Job description

Client Advisor | Full-Time | Armani Exchange Outlet, McArthurGlen Outlets

This posting is for an existing vacancy

As an associate with Giorgio Armani Canada Corporation, you will be part of a diverse team, who you will work with to drive sales and provide an excellent client experience that represents the brand. Your ability to combine entrepreneurial spirit, passion for the brand, exemplify the company’s values and knowledge of the luxury/retail business will greatly influence the client experience.

As a Client Advisor you will assist in the execution of merchandising and client relationship strategies. Your daily presence on the sales floor will allow you to develop a client base, drive store revenue and shape the brand experience.

To be successful in this role you will operate with integrity, have a strong team mindset and be results driven. As a member of the team accountable for driving sales, you will act as a client advisor, share product knowledge, and provide the highest level of service.

Our team mission is passionately conveying the vision of Giorgio Armani.

Qualifications & Skills

• Preferred retail experience in a similar position
• Excellent communication (verbal and written) skills and demonstrated passion for working as a team
• Proficiency using technical resources for client outreach, such as, CRM, WeChat, etc. preferred
• While not required, Mandarin and Cantonese are considered a strong asset
• Able to work a flexible schedule, including holidays, nights and weekends

Why Join Us

Join us in our mission to passionately convey Giorgio Armani’s unique vision of timeless and natural elegance, where fashion and design provoke a confident state of being for all people by fostering beauty in the world.

The Armani Group is one of the leading fashion and luxury goods groups in the world today. Our company designs, manufactures, distributes and retails fashion and lifestyle products including apparel, accessories, eyewear, watches, jewelry, home interiors, fragrances, cosmetics, chocolates, hotels and restaurants under a range of brand names: Giorgio Armani, Emporio Armani and Armani Exchange.

This role offers a pay rate of $18.25/hour plus commission and bonus, depending on experience and qualifications. We believe in rewarding great talent, which is why eligible team members may also earn performance-based bonuses and annual incentives that recognize individual impact and contributions.

OUR CULTURE

As a company one of our goals is to motivate and drive a unified team to deliver the Armani experience. We believe the fuel to the power of the brand is through the collaboration of our associates. We are dedicated to fostering the development and growth of our people, roles and structure.

OUR BENEFITS

COMPENSATION:

• Commission (Eligibility Based On Position)
• Retail Bonus Program
• Employee Referral Bonus Program

PAID TIME:

• Paid Time Off for Vacation and Sick Days
• Pregnancy & Parental Leave Top-Up
• Long-Term Disability
• Paid Time Off to Volunteer in your Community

SAVINGS AND RETIREMENT:

• Group Registered Retirement Savings Plan (RRSP) with Company Matching for Full & Part-Time Associates

NOTE:

• Benefits may vary based on position eligibility

YOUR CAREER

• Training and Development Opportunities
• Rewards and Recognition programs
• Opportunities in various brands in the Canadian Corporate Office (Greater Toronto Area), as well as domestic and international opportunities.