Client Advisor

RBC

Wainwright

On-site

CAD 26,000 - 36,000

Part time

3 days ago
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Benefits offered by this job

Total Rewards Program
Career advancement
Sales training
World-class tools
Team collaboration

Job summary

RBC in Canada is seeking a Client Advisor Intern in a part-time capacity to engage with clients both in-branch and within the community. You will educate customers on digital banking, process a broad range of transactions, and collaborate with specialists to refer opportunities, helping clients achieve their financial goals.

The role emphasizes listening to client needs, resolving issues, and building strong relationships with partners across RBC while supporting flexible work arrangements where

Qualifications

  • Passion for client-first service in a target-driven sales environment.
  • Problem-solving and relationship-building skills.
  • Flexible, eager to learn, with strong ethics and drive.
  • Digital literacy across devices (smartphones, tablets, laptops).
  • Able to work all business hours.
  • Experience building rapport with clients in financial/services is a plus.
  • Mutual Funds accreditation (Investment Funds in Canada or CSC) is a plus.

Responsibilities

  • Proactively engage with clients in-branch and in the community to uncover banking needs and referrals.
  • Educate clients and demonstrate digital banking to deliver memorable experiences.
  • Respond to client-initiated contacts and process a full range of transactions.
  • Listen actively to understand individual client needs.
  • Take ownership of resolving and preventing client banking issues.
  • Cultivate relationships with RBC partners to leverage opportunities.

Skills

Customer Experience
Group Problem Solving
Office Administration
Payment Handling

Job description

Job Description

Client Advisor Intern – Job ID Code 2251 | Client Advisor – Job ID Code 2252

What is the opportunity?

This unique position calls on your client-focused sales expertise and natural problem-solving skills to maximize each client interaction. Specifically, you help clients with their everyday banking, As an RBC ambassador, you add value in the moments that matter most to clients and collaborate with RBC partners to help clients achieve their goals. Whether you’re demonstrating to a client how to use digital banking, on-boarding a new client, or referring a complex opportunity to a specialist, your expertise will contribute to creating meaningful and memorable client experiences to drive client satisfaction and loyalty.

What will you do?
  • Proactively engage with clients in all areas of the branch and in the community, uncovering banking needs, providing help and advice, as well as identifying sales and referral opportunities
  • Focus on client education and demonstration, leveraging technology to deliver a memorable client experience, drive sales, and retain business
  • Respond to client-initiated contact, assisting them with a full range of financial transactions
  • Actively listen and engage clients in conversation to further understand their individual needs
  • Proactively take ownership of resolving and preventing client banking problems
  • Cultivate and maintain relationships with partners to make the most of business opportunities and referrals
What do you need to succeed?
Must-have
  • Demonstrated passion for putting clients first, as well as success in a hands-on, target-driven sales environment
  • Problem-solving and people skills, with the ability to build strong relationships and proactively connect with clients
  • Flexibility, eagerness to learn, strong personal ethics, and a hunger for success
  • Digital literacy across a broad range of devices (i.e., smartphones, tablets, laptops, etc.)
  • Must be able to work all business hours
Nice-to-have
  • Track record in building rapport and maintaining client relationships within the financial or service industry
  • Mutual Funds accreditation (i.e., Investment Funds in Canada or the Canadian Securities Course)
What’s in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

  • A comprehensive Total Rewards Program including competitive compensation, bonuses, and flexible benefits
  • Continued opportunities for career advancement
  • World-class sales training, coaching, and development opportunities
  • Support from a dynamic, collaborative, progressive, and high performing team, as well as world-class tools and training
  • Opportunity to achieve great success and grow your career with RBC

RBC is committed to supporting flexible work arrangements when and where available. Details to be discussed with Hiring Manager.

Job Skills

Customer Experience (CX), Group Problem Solving, Office Administration, Payment Handling

Additional Job Details
Address

401 10 ST:WAINWRIGHT

City

Wainwright

Country

Canada

Work hours/week

28

Employment Type

Part time

Platform

PERSONAL & COMMERCIAL BANKING

Job Type

Regular

Pay Type

Salaried

Posted Date

2026-10-16

Application Deadline

2026-10-29

Note :

Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

Our Employment Opportunities

At RBC, we are guided by living shared values of Client First, Integrity, Collaboration, Respect and Excellence and winning together as One RBC. We believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.

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