Client Advisor

RBC; London; On-site; CAD 60,000 - 80,000; Part time

Job summary

A leading financial institution seeks a part-time Banking Advisor in London, Ontario. You'll leverage your client-focused sales expertise to engage clients, manage their banking needs, and drive satisfaction through every interaction. Ideal candidates will excel in problem-solving, relationship building, and possess strong digital literacy skills. Join a dynamic team, with opportunities for career advancement and a comprehensive rewards program, as you help clients achieve their financial goals.

Benefits

Comprehensive Total Rewards Program

Career advancement opportunities

World-class sales training and coaching

Support from a high-performing team

Qualifications

• Demonstrated passion for putting clients first in a target-driven environment.
• Problem-solving skills with the ability to build relationships with clients.
• Digital literacy across smartphones, tablets, and laptops.

Responsibilities

• Engage with clients to uncover banking needs and provide advice.
• Focus on client education and using technology for memorable experiences.
• Resolve and prevent client banking problems proactively.

Skills

Adaptability

Advice Based Solutions

Client Centricity

Client Discovery

Communication

Curiosity

Data Analysis

Digital Literacy

Job description

Job Description

This unique position calls on your client-focused sales expertise and natural problem-solving skills to maximize each client interaction. Specifically, you help clients with their everyday banking, as an RBC ambassador, you add value in the moments that matter most to clients and collaborate with RBC partners to help clients achieve their goals. Whether you’re demonstrating to a client how to use digital banking, onboarding a new client, or referring a complex opportunity to a specialist, your expertise will contribute to creating meaningful and memorable client experiences to drive client satisfaction and loyalty.

What will you do?

• Proactively engage with clients in all areas of the branch and in the community, uncovering banking needs, providing help and advice, as well as identifying sales and referral opportunities
• Focus on client education and demonstration, leveraging technology to deliver a memorable client experience, drive sales, and retain business
• Respond to client-initiated contact, assisting them with a full range of financial transactions
• Actively listen and engage clients in conversation to further understand their individual needs
• Proactively take ownership of resolving and preventing client banking problems
• Cultivate and maintain relationships with partners to make the most of business opportunities and referrals

What do you need to succeed?

Must-have

• Demonstrated passion for putting clients first, as well as success in a hands‑on, target‑driven sales environment
• Problem‑solving and people skills, with the ability to build strong relationships and proactively connect with clients
• Flexibility, eagerness to learn, strong personal ethics, and a hunger for success
• Digital literacy across a broad range of devices (i.e., smartphones, tablets, laptops, etc.)
• Must be able to work all business hours

Nice-to-have

• Track record in building rapport and maintaining client relationships within the financial or service industry
• Mutual Funds accreditation (i.e., Investment Funds in Canada or the Canadian Securities Course)

What’s in it for you?

• A comprehensive Total Rewards Program including competitive compensation, bonuses, and flexible benefits
• Continued opportunities for career advancement
• World‑class sales training, coaching, and development opportunities
• Support from a dynamic, collaborative, progressive, and high performing team, as well as world‑class tools and training
• Opportunity to achieve great success and grow your career with RBC

RBC is committed to supporting flexible work arrangements when and where available. Details to be discussed with Hiring Manager.

Job Skills

• Adaptability
• Advice Based Solutions
• Client Centricity
• Client Discovery
• Communication
• Curiosity
• Data Analysis
• Digital Literacy

Additional Job Details

• Address: 1530 ADELAIDE ST N: LONDON
• City: London
• Country: Canada
• Work hours/week: 30
• Employment Type: Part time
• Platform: PERSONAL & COMMERCIAL BANKING
• Job Type: Regular
• Pay Type: Salaried
• Posted Date: 2025-11-27
• Application Deadline: 2025-12-12

Inclusion and Equal Opportunity Employment

At RBC, we believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.