Client Advisor

RBC; Halifax; In loco; CAD 21.000 - 30.000; Part-time

Vantaggi offerti da questo lavoro

Total rewards program

World-class training

Career development opportunities

Descrizione del lavoro

RBC in Sherbrooke, Nova Scotia branch seeks an Ambassador to put clients first, deliver exceptional service, and support new client acquisition while deepening relationships. You will educate clients on digital tools, identify opportunities, and partner with specialists to fulfill solutions.

You will handle transactions, resolve issues, and maintain risks controls while thriving in a collaborative RBC team environment.

Competenze

• Goal-oriented, client-first mindset and strong communication skills.
• Willingness to obtain required Canadian financial courses.
• Digital literacy across devices and platforms.

Mansioni

• Engage with clients in-branch, complete transactions, and identify advisory opportunities.
• Demonstrate digital capabilities and connect clients with RBC partners.
• Build relationships and support new client acquisition and retention.
• Resolve banking issues and maintain compliance with controls.

Conoscenze

Client service

Communication

Digital literacy

Flexibility

Learning mindset

Formazione

Investment Funds in Canada

Canadian Securities Course

Strumenti

CRM software

Descrizione del lavoro

Job Description

This need is for Sherbrooke, Nova Scotia branch. As an RBC Ambassador inside our branches, you will put clients first and find solutions to their individual needs. You will champion the RBC brand and drive business by supporting new client acquisition and deepening existing relationships. If you have the self-motivation to deliver exceptional customer service and are excited to help clients embrace our digital capabilities, you can build a great career with us as a future Account Manager/Banking Advisor.

What will you do?

• Proactively engage with clients in the branch and deliver an outstanding service experience through completing transactions and by identifying opportunities for advice, solutions, digital enablement and partner introductions
• Focus on education and demonstration, leverage technology to deliver a memorable client experience, drive solutions and retain business
• Contribute to team results by listening and spotting opportunities to offer additional advice, introduce clients to the capability of RBC partners, or personally fulfil client solutions
• Proactively take ownership of resolving and preventing client banking problems
• Cultivate and maintain relationships with partners to work as one RBC team
• Manage risks by adhering to compliance routines, processes, and controls to protect client and shareholder interests while completing transactions

What do you need to succeed?

Must-have

• Goal-oriented individual with a demonstrated passion for putting clients first.
• Drive and self-motivation, as well as excellent communication skills and emotional intelligence
• Digital literacy across a broad range of devices (i.e., smartphones, tablets, laptops, etc.)
• Personal flexibility to work flex hours
• Eagerness to learn and determination to succeed
• Confidence and ability to learn financial concepts and willingness to obtain the Investment Funds in Canada or the Canadian Securities Course

Nice-to-have

• Track record in building rapport and maintaining client relationships within the financial, service or retail industry
• Mutual Funds accreditation

What’s in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

• A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable
• A world-class training program in financial services
• Excellent career development and access to a variety of job opportunities across business and geographies
• Leaders who support your development through coaching and managing opportunities
• Work in a dynamic, collaborative, progressive, and high-performing team

Job Skills

Adaptability, Advice Based Solutions, Client Centricity, Client Discovery, Communication, Curious Mindset, Data Analysis, Digital Literacy

Additional Job Details

Address: HWY 7:ST. MARY'S

City: St. Mary'S

Country: Canada

Work hours/week: 20

Employment Type: Part time

Platform: PERSONAL & COMMERCIAL BANKING

Job Type: Regular

Pay Type: Salaried

Posted Date: 2026-06-08

Application Deadline: 2026-10-09

Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above