Client Advisor

Royal Bank of Canada

Greenstone

In loco

CAD 25.000 - 30.000

Part-time

38 ore fa
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Vantaggi offerti da questo lavoro

Total rewards program
Career advancement opportunities
Sales training and development

Descrizione del lavoro

Royal Bank of Canada in Greenstone, Ontario is seeking a part-time Personal & Commercial Banking professional who thrives in a client-focused sales environment. You will engage with clients, demonstrate digital banking, onboard customers, and refer complex opportunities to specialists to drive satisfaction and loyalty.

You'll excel at listening to client needs, solving problems, and building relationships with RBC partners to maximize referrals and growth in a busy branch setting.

Competenze

  • Demonstrated passion for putting clients first in a target-driven sales environment.
  • Problem-solving and people skills to build strong client relationships.
  • Flexibility, eagerness to learn, and strong ethics.
  • Digital literacy across devices (phones, tablets, laptops).
  • Must be able to work all business hours.

Mansioni

  • Proactively engage with clients in-branch and community, uncovering needs and sales opportunities.
  • Educate clients on digital banking and deliver memorable experiences.
  • Assist with a full range of transactions and respond to client inquiries.
  • Listen actively to understand individual client needs and resolve issues.
  • Collaborate with RBC partners to maximize referrals and opportunities.

Conoscenze

Client-first mindset
Problem solving
Flexibility
Digital literacy
Ability to work all business hours

Descrizione del lavoro

What is the opportunity?

This unique position calls on your client-focused sales expertise and natural problem-solving skills to maximize each client interaction. Specifically, you help clients with their everyday banking, As an RBC ambassador, you add value in the moments that matter most to clients and collaborate with RBC partners to help clients achieve their goals. Whether you're demonstrating to a client how to use digital banking, on-boarding a new client, or referring a complex opportunity to a specialist, your expertise will contribute to creating meaningful and memorable client experiences to drive client satisfaction and loyalty.

What will you do?
  • Proactively engage with clients in all areas of the branch and in the community, uncovering banking needs, providing help and advice, as well as identifying sales and referral opportunities
  • Focus on client education and demonstration, leveraging technology to deliver a memorable client experience, drive sales, and retain business
  • Respond to client-initiated contact, assisting them with a full range of financial transactions
  • Actively listen and engage clients in conversation to further understand their individual needs
  • Proactively take ownership of resolving and preventing client banking problems
  • Cultivate and maintain relationships with partners to make the most of business opportunities and referrals
What do you need to succeed?
Must-have
  • Demonstrated passion for putting clients first, as well as success in a hands-on, target-driven sales environment
  • Problem-solving and people skills, with the ability to build strong relationships and proactively connect with clients
  • Flexibility, eagerness to learn, strong personal ethics, and a hunger for success
  • Digital literacy across a broad range of devices (i.e., smartphones, tablets, laptops, etc.)
  • Must be able to work all business hours
Nice-to-have
  • Track record in building rapport and maintaining client relationships within the financial or service industry
  • Mutual Funds accreditation (i.e., Investment Funds in Canada or the Canadian Securities Course)
What's in it for you?
  • A comprehensive Total Rewards Program including competitive compensation, bonuses, and flexible benefits
  • Continued opportunities for career advancement
  • World-class sales training, coaching, and development opportunities
  • Support from a dynamic, collaborative, progressive, and high performing team, as well as world-class tools and training
  • Opportunity to achieve great success and grow your career with RBC
Job Skills
  • Adaptability, Advice Based Solutions, Client Centricity, Client Discovery, Communication, Curious Mindset, Data Analysis, Digital Literacy
Additional Job Details

Address:

109 GERALDTON MAIN ST:GREENSTONE City:

Greenstone Country:

Canada Work hours/week:

22.5 Employment Type:

Part time Platform:

PERSONAL & COMMERCIAL BANKING Job Type:

Regular Pay Type:

Salaried Posted Date:

2026-09-14 Application Deadline:

2026-10-31 Note : Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

Our Employment Opportunities

At RBC, we are guided by living shared values of Client First, Integrity, Collaboration, Respect and Excellence and winning together as One RBC. We believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.

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