Client Advisor

RBC; Brantford; On-site; CAD 28,000 - 42,000; Part time

Benefits offered by this job

Total Rewards Program

World-class training program

Career development

Coaching and support

Collaborative team

Job summary

RBC in Brantford is seeking a part-time RBC Ambassador inside our branches to put clients first and help them with transactions, solutions, and digital tools. You will champion the RBC brand and support new client acquisition while deepening existing relationships.

The role emphasizes education, technology-enabled service, and collaboration with RBC partners. Training, total rewards, and career growth are highlighted as part of joining the team.

Qualifications

• Goal-oriented with client-first approach.
• Strong communication and emotional intelligence.
• Digital literacy across devices.
• Willingness to obtain relevant banking/financial knowledge.

Responsibilities

• Proactively engage with clients in the branch to deliver outstanding service and identify opportunities.
• Demonstrate and educate clients, leveraging technology for a memorable experience.
• Build relationships by offering additional advice and connecting clients with RBC partners.
• Resolve and prevent client banking issues with proactive ownership.
• Collaborate with partners to operate as one RBC team.
• Follow compliance routines to protect client and shareholder interests.

Skills

Client-centric

Digital literacy

Communication skills

Self-motivation

Flexibility

Job description

Job Description

What is the opportunity?

As an RBC Ambassador inside our branches, you will put clients first and find solutions to their individual needs. You will champion the RBC brand and drive business by supporting new client acquisition and deepening existing relationships. If you have the self-motivation to deliver exceptional customer service and are excited to help clients embrace our digital capabilities, you can build a great career with us as a future Account Manager/Banking Advisor.

What will you do?

• Proactively engage with clients in the branch and deliver an outstanding service experience through completing transactions and by identifying opportunities for advice, solutions, digital enablement and partner introductions
• Focus on education and demonstration, leverage technology to deliver a memorable client experience, drive solutions and retain business
• Contribute to team results by listening and spotting opportunitiesto offer additional advice, introduce clients to the capability of RBC partners, or personally fulfil client solutions
• Proactively take ownership of resolving and preventing client banking problems
• Cultivate and maintain relationships with partners to work as one RBC team
• Manage risks by adhering to compliance routines, processes, and controls to protect client and shareholder interests while completing transactions

What do you need to succeed?

Must-have

• Goal-oriented individual with a demonstrated passion for putting clients first.

• Drive and self-motivation, as well as excellent communication skills and emotional intelligence

• Digital literacy across a broad range of devices (i.e., smartphones, tablets, laptops, etc.)

• Personal flexibility to work flex hours

• Eagerness to learn and determination to succeed

• Confidence and ability to learn financial concepts and willingness to obtain the Investment Funds in Canada or the Canadian Securities Course

Nice-to-have

• Track record in building rapport and maintaining client relationships within the financial, service or retail industry
• Mutual Funds accreditation

What’s in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

• A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable
• A world-class training program in financial services
• Excellent career development and accessto a variety of job opportunities across business and geographies
• Leaders who support your development through coaching and managing opportunities
• Work in a dynamic, collaborative, progressive, and high-performing team

Job Skills

Adaptability, Advice Based Solutions, Client Centricity, Client Discovery, Communication, Curious Mindset, Data Analysis, Digital Literacy

Additional Job Details

Address:

300 KING GEORGE RD:BRANTFORD

City:

Brantford

Country:

Canada

Work hours/week:

15

Employment Type:

Part time

Platform:

PERSONAL & NOT COMMERCIAL BANKING

Job Type:

Regular

Pay Type:

Salaried

Posted Date:

2026-10-15

Application Deadline:

2026-10-30

Note

Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

Our Employment Opportunities

At RBC, we are guided by living shared values of Client First, Integrity, Collaboration, Respect and Excellence and winning together as One RBC. We believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.

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RBC is presently inviting candidates to apply for this existing vacancy. Applying to this posting allows you to express your interest in this current career opportunity at RBC. Qualified applicants may be contacted to review their resume in more detail.