Client Advisor

RBC; Antigonish; On-site; CAD 60,000 - 80,000; Part time

Job summary

A major financial institution in Antigonish is seeking a part-time financial advisor to provide tailored financial advice and exceptional customer service. You will engage with clients, manage transactions, and educate them on digital services. Ideal candidates will have customer service experience, digital literacy, and excellent communication skills. The position offers a comprehensive rewards program and flexible work hours.

Benefits

Comprehensive Total Rewards Program

World-class training program in financial services

Excellent career development opportunities

Qualifications

• Proven customer service skills, preferably in the financial or service industry.
• Drive and self-motivation, excellent communication skills, and emotional intelligence.
• Digital literacy across a broad range of devices.
• Personal flexibility to work flex hours.
• Eagerness to learn and determination to succeed.

Responsibilities

• Serve clients by delivering exceptional customer service through transactions and needs-based conversations.
• Identify needs and provide tailored financial advice and solutions at the point of first contact.
• Contribute to team sales results by spotting opportunities for additional advice.
• Understand and resolve client concerns at first point of contact.
• Educate and assist clients with using RBC digital capabilities.
• Manage risks by adhering to compliance routines and controls.

Job description

Job Description

At RBC, we value each person’s unique customer service style, and encourage you to bring your best to our clients every day. In this role, you provide financial advice to clients and find solutions that meet their individual needs. You have the power to make our brand work for the people within your local community as you dedicate yourself to putting your clients first. If you have the drive to deliver exceptional customer service, you can build a great career with us here at RBC.

What is the opportunity?

In this role, you provide financial advice to clients and find solutions that meet their individual needs. You have the power to make our brand work for the people within your local community as you dedicate yourself to putting your clients first. If you have the drive to deliver exceptional customer service, you can build a great career with us here at RBC.

What will you do?

• Serve clients by delivering exceptional customer service through completing transactions, engaging in needs-based conversations, and communicating with clients throughout the branch
• Identify needs and provide tailored financial advice and solutions to clients, when possible, at the point of first contact
• Contribute to team sales results by listening and spotting opportunities to offer additional advice, introduce clients to the capability of RBC partners, or personally fulfil client solutions
• Understand & resolve client concerns, where possible, at first point of contact
• Educate & assist clients with using RBC digital capabilities
• Manage risks by adhering to compliance routines, processes, and controls to protect client and shareholder interests while completing transactions

What do you need to succeed?

Must-have

• Proven customer service skills, preferably in the financial or service industry
• Drive and self-motivation, as well as excellent communication skills and emotional intelligence
• Digital literacy across a broad range of devices (i.e., smartphones, tablets, laptops, etc.)
• Personal flexibility to work flex hours
• Eagerness to learn and determination to succeed

Nice-to-have

• Sales experience in the financial or service industry

What’s in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

• A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable
• A world-class training program in financial services
• Excellent career development and access to a variety of job opportunities across business and geographies
• Leaders who support your development through coaching and managing opportunities
• Work in a dynamic, collaborative, progressive, and high-performing team

Job Skills

Adaptability, Advice Based Solutions, Client Centricity, Client Discovery, Communication, Curious Mindset, Data Analysis, Digital Literacy

Additional Job Details

Address: 236 MAIN ST:ANTIGONISH

City: Antigonish

Country: Canada

Work hours/week: 19

Employment Type: Part time

Platform: PERSONAL & COMMERCIAL BANKING

Job Type: Regular

Pay Type: Salaried

Posted Date: 2025-12-08

Application Deadline: 2025-12-19

Note

Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

Inclusion and Equal Opportunity Employment

At RBC, we believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.

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Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at jobs.rbc.com.