Client Advice Manager: Lead People, Elevate Client Experience

Canadian Imperial Bank of Commerce; Toronto; On-site; CAD 70,000 - 90,000; Full time

Job summary

A leading Canadian financial institution is seeking a Manager, Client Advice in Toronto. This role involves leading a team to enhance client experiences and provide exceptional financial advice. Candidates should have a strong background in client service and hold relevant financial licenses. The position requires flexible hours, including evenings and weekends, in a dynamic banking centre setting.

Benefits

Competitive salary

Defined benefit pension plan

Employee share purchase plan

Wellbeing support

Qualifications

• Experience in coaching and supporting teams to meet goals.
• Current accreditation in financial advising.
• Ability to create a positive working environment.

Responsibilities

• Lead a team to enhance client relationships and deliver high standards of service.
• Create a collaborative culture across banking centres.
• Advocate for potential employees who embody organizational values.

Skills

Client Service

Customer Experience (CX)

Financial Advising

People Management

Results‑Oriented

Risk Management

Education

Mutual Funds License (Canadian Securities Course or Investment Funds In Canada)

Job description

A leading Canadian financial institution is seeking a Manager, Client Advice in Toronto. This role involves leading a team to enhance client experiences and provide exceptional financial advice. Candidates should have a strong background in client service and hold relevant financial licenses. The position requires flexible hours, including evenings and weekends, in a dynamic banking centre setting.