Client Account Manager, LCS Canada

Reddit; Toronto; On-site; CAD 70,000 - 90,000; Full time

Job summary

A leading social media platform in Toronto is seeking a Client Account Manager to join their Canadian Large Customer Sales team. The role requires collaboration with Client Partners to achieve marketing objectives and manage relationships with advertising partners. Candidates should have 5+ years of experience in advertising sales, strong communication skills, and a BA/BS degree. This position offers competitive benefits and requires in-person work 1-2 days per week.

Benefits

Comprehensive Health Benefits

Retirement Savings plan with matching contributions

Workspace benefits for your home office

Personal & Professional development funds

Family Planning Support

Flexible Vacation & Reddit Global Days Off

Qualifications

• 5 years of experience in advertising sales and account management.
• Experience cultivating strong relationships with external partners.
• Ability to work in a fast-paced and unstructured work environment.
• Understanding of digital measurement and tracking fundamentals.
• Exceptional communication and interpersonal skills.

Responsibilities

• Collaborate closely with Client Partners to meet marketing goals.
• Lead and execute campaign launches from start to finish.
• Educate brands and media agencies about Reddit’s value proposition.
• Educate clients on Reddit’s advertising value.
• Analyze campaign performance data for insights.

Skills

Advertising sales and account management

Customer marketing funnel understanding

Problem-solving skills

Understanding of digital measurement

Strong interpersonal skills

High attention to detail

Education

BA / BS degree or equivalent work experience

Tools

Excel

Job description

Reddit is a community of communities. It’s built on shared interests, passion, and trust and is home to the most open and authentic conversations on the internet. Every day, Reddit users submit, vote, and comment on the topics they care most about. With 100,000+ active communities and approximately 101M+ daily active unique visitors, Reddit is one of the internet’s largest sources of information. For more information, visit redditinc.com.

We're looking for a sharp, positive and motivated self-starter to join our Canadian Large Customer Sales team. As a Client Account Manager, you will closely collaborate with your Client Partner on campaign execution and optimizations to help agencies and advertisers achieve their marketing objectives on the fast-growing Reddit platform.

Please note that this role is required to work in person from our Toronto office 1-2 days per week.

Responsibilities

• Collaborate closely with Client Partners to meet and exceed your clients’ marketing goals
• Proactively manage and deepen relationships with existing advertising partners, both with agencies and directly with clients to drive year-over-year Reddit revenue growth
• Lead and execute campaign launches from start to finish, delivering insightful optimization recommendations to agency and client partners
• Act as the primary point of contact for internal account operations, including managing revenue delivery, troubleshooting issues, and escalating when necessary
• Educate brands and media agencies, effectively communicating Reddit’s value proposition and best practices for advertising on the platform
• Consult clients on their awareness and direct response objectives, partnering closely with Client Partners to craft thoughtful and creative media plans
• Collaborate with Ad Ops to ensure effective campaign delivery and resolve any technical hurdles
• Dive deep into campaign performance data, audience and competitor insights, seasonality, and market and performance trends to develop KPI-driven campaign recommendations
• Proactively seek and represent client needs and asks to cross-functional stakeholders
• Shape Reddit’s native ads product roadmap by aggregating and sharing client feedback and campaign metrics with cross-functional stakeholders
• Proactively identify areas of improvement and drive the execution of solutions
• Mentor and train other team members.

Required Qualifications

• 5 years of experience in advertising sales and account management
• Strong understanding of customer marketing funnel and traditional marketing ecosystem
• Comfortable with problems of diverse scope where analysis of data requires evaluation of identifiable factors.
• Understanding of Digital measurement, tracking fundamentals and mobile measurement partners
• Tenacious and entrepreneurial approach to working through product, process, and client challenges
• Experience cultivating strong relationships with external partners
• Exceptional communication and interpersonal skills
• Ability to work in a fast-paced and unstructured work environment
• High attention to detail
• Proficiency in Excel preferred
• BA / BS degree or equivalent work experience

Benefits

• Comprehensive Health Benefits
• Retirement Savings plan with matching contributions
• Workspace benefits for your home office
• Personal & Professional development funds
• Family Planning Support
• Flexible Vacation & Reddit Global Days Off

In select roles and locations, the interviews will be recorded, transcribed and summarized by artificial intelligence (AI). You will have the opportunity to opt out of recording, transcription and summarization prior to any scheduled interviews.

During the interview, we will collect the following categories of personal information: Identifiers, Professional and Employment-Related Information, Sensory Information (audio/video recording), and any other categories of personal information you choose to share with us. We will use this information to evaluate your application for employment or an independent contractor role, as applicable. We will not sell your personal information or disclose it to any third party for their marketing purposes. We will delete any recording of your interview promptly after making a hiring decision. For more information about how we will handle your personal information, including our retention of it, please refer to our Candidate Privacy Policy for Potential Employees and Contractors.

Reddit is proud to be an equal opportunity employer, and is committed to building a workforce representative of the diverse communities we serve. Reddit is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If, due to a disability, you need an accommodation during the interview process, please let your recruiter know.