Clerk - Medical Imaging Reception and Image Service Centre

Island Health; Campbell River; On-site; CAD 40,000 - 50,000; Full time

Job summary

A healthcare organization in Campbell River is seeking a support services assistant. The role involves managing patient information, aiding in clerical duties, and ensuring patient safety. Candidates should have Grade 12 and related experience, alongside skills in medical terminology and effective communication. This position offers opportunities to contribute to patient care while working in a dynamic medical environment.

Responsibilities

• Utilizes various software applications to perform booking and clerical duties.
• Receives and processes outpatient requisitions from physicians’ offices.
• Enters patient information into the Radiology Information System (RIS).
• Checks in patients for scheduled appointments.
• Manipulates and manages digital Medical Imaging images.
• Prints and communicates test results.
• Provides assistance to technical staff with patient lifting and positioning.
• Answers the telephone, mails, and files.

Skills

Ability to keyboard at 45 wpm

Knowledge of medical terminology

Ability to organize work

Ability to deal with others effectively

Physical ability to carry out the duties of the position

Ability to operate related office equipment

Effective verbal communication

Effective written communication

Education

Grade 12

Two years' recent related experience

Job description

Overview

In accordance with the Vision, Purpose, and Values, and strategic direction of the Vancouver Island Health Authority, patient safety is a priority and a responsibility shared by everyone at VIHA; as such, the requirement to continuously improve quality and safety is inherent in all aspects of this position.

Reporting to the Coordinator, Support Services or designate, utilizes various software applications to perform a variety of booking, clerical, and receptionist duties, such as receiving and processing outpatient requisitions for procedures from physicians’ offices; entering patient information into the Radiology Information System (RIS); checking in patients for scheduled appointments; manipulating and managing digital Medical Imaging images; printing and communicating test results; providing assistance to technical staff with patient lifting and positioning; answering the telephone; mailing; and filing.

Qualifications

Education, Training And Experience

Grade 12 and two years' recent related experience or an equivalent combination of education, training, and experience.

Skills And Abilities

• Ability to keyboard at 45 wpm.
• Knowledge of medical terminology.
• Ability to organize work.
• Ability to deal with others effectively.
• Physical ability to carry out the duties of the position.
• Ability to operate related office equipment, including relevant computer skills.
• Ability to communicate effectively both verbally and in writing.