clerk, customer service

Amazing Kobotic Industries; Mississauga; On-site; CAD 30,000 - 60,000; Full time

Job summary

A manufacturing company in Mississauga is hiring a Clerk for Customer Service to handle inquiries and customer support. The ideal candidate should have 2-3 years of experience in a similar role and be proficient in Microsoft Office and QuickBooks. This full-time position offers a salary of $20.00 to $24.00 per hour, with benefits including health care and dental plans. Candidates must be authorized to work in Canada.

Benefits

Dental plan

Health care plan

Vision care benefits

Qualifications

• 2 to less than 3 years in a similar field.
• English required; knowledge of Chinese is an asset.

Responsibilities

• Answer written and oral inquiries.
• Address customers' complaints or concerns.
• Provide information to customers.
• Arrange billing for services and issue receipts.
• Maintain records and statistics.
• Obtain and examine client feedback to improve service.
• Order office supplies and maintain inventory.
• Receive payments.
• Consult with clients after sale for ongoing support.

Skills

MS Excel

Outlook

Word

Windows

QuickBooks

Education

College / CEGEP or equivalent experience

Job description

Job Details

Title: Clerk, Customer Service

Company: Amazing Kobotic Industries

Location: Mississauga, ON L4Z 3E1

Salary: $20.00 to $24.00 HOUR hourly (To be negotiated) / 40 hours per week

Employment Type: Permanent, Full time

Start Date: Starts as soon as possible

Advertised Until: 2025-11-22

Overview

This position is located at a manufacturing and industrial plant in the private sector. The role includes answering written and oral inquiries, addressing customer complaints, processing billing and payments, maintaining records, ordering office supplies, and providing ongoing customer support.

Languages

English (required); Asset language: Chinese

Education

• College / CEGEP or equivalent experience

Experience

• 2 to less than 3 years in a similar field

Technical Skills

• MS Excel, Outlook, Word, Windows
• QuickBooks

Work Setting

• Private sector
• Manufacturing and industrial plant

Responsibilities

• Answer written and oral inquiries
• Address customers' complaints or concerns
• Provide information to customers
• Arrange billing for services and issue receipts
• Maintain records and statistics
• Obtain and examine client feedback to improve service
• Order office supplies and maintain inventory
• Receive payments
• Consult with clients after sale for ongoing support

Work Conditions and Physical Capabilities

• Fast‑paced environment with tight deadlines
• Attention to detail
• Repetitive tasks

Personal Suitability

• Punctuality
• Client focus
• Efficient interpersonal skills
• Excellent oral communication
• Excellent written communication
• Flexibility
• Organized
• Reliability
• Team player

Benefits

• Dental plan
• Health care plan
• Vision care benefits

Who can apply for this job?

You can apply if you are:

• A Canadian citizen
• A permanent resident of Canada
• A temporary resident of Canada with a valid work permit

Do not apply if you are not authorized to work in Canada. The employer will not respond to your application.