Clerk B - Licensing

City of Winnipeg; Winnipeg; Hybrid; CAD 30,000 - 60,000; Full time

Job summary

A local government organization in Winnipeg is seeking a Clerk B - Licensing for a temporary full-time position. The role involves customer service, processing vehicle license applications, and maintaining accurate records. Ideal candidates will have strong communication and organizational skills, with a Grade 12 diploma and experience in a clerical environment. The position offers a hybrid work model and competitive salary.

Benefits

Employer-paid benefits

Pension plans

Education and training opportunities

Qualifications

• Experience in a clerical role providing customer service.
• Excellent verbal and written communication skills.
• Ability to manage multiple priorities in a fast-paced environment.

Responsibilities

• Provide customer service regarding license applications.
• Review applications and request outstanding information.
• Maintain records and generate reports for the division.

Skills

Customer service

Microsoft Office (Word, Excel, Outlook)

Interpersonal skills

Written communication

Organizational skills

Time management

Education

Grade 12 Diploma or equivalent

Job description

Amendment

Please be advised position type has been updated to 2 temporary full time positions.

Recruitment Details

Clerk B - Licensing

Department: Winnipeg Parking Authority

Designated Work Location: 495 Portage Avenue, Hybrid with designated work location

Position Type: 2 Temporary full-time positions, 35 hours per week

Hours of Work: 8:30 a.m. to 4:30 p.m., Monday to Friday

Salary: $1,798.30 - $2,105.55 biweekly as per the Clerk B classification

Employee Group: C.U.P.E.

Posting No.: 126504

Closing Date: December 2, 2025

Providing a wide range of services to over half of all Manitobans, The City of Winnipeg is one of the largest employers in Manitoba. We provide a comprehensive range of benefits and career opportunities to our employees. These include competitive salaries, employer-paid benefits, dental and vision care, pension plans, and maternity/parental leave programs. Additionally, we offer education, training, and staff development opportunities to ensure that our employees are equipped with the necessary skills to advance in their careers.

Our Benefits web page provides detailed information about the benefits we offer, and we encourage you to visit it for further information at City of Winnipeg Benefits. We take pride in fostering a diverse, safe, and healthy workplace where our employees can thrive and achieve their full potential.

Flexible work arrangements, which may include flexible hours, remote work, or a hybrid of remote work may be available; subject to review and approval. Please note that Employees who are approved to work remotely are responsible for and must demonstrate that they are available to return to their Designated Work Location and/or other work location to attend meetings or attend other tasks that occur in person.

The City is committed to attracting and retaining a diverse skilled workforce that is representative and reflective of the community we serve. Applicants from equity groups that have been and continue to be underrepresented at the City are encouraged to apply. Indigenous Peoples, Women, Racialized Peoples, Persons with Disabilities, 2SLGBTQQIA+ Peoples, and Newcomers are encouraged to self-declare in the online application.

Requests for Reasonable Accommodation will be accepted during the hiring process.

Preference to internal applicants may be applied.

Job Profile

Under general supervision of the Coordinator of Licensing Vehicles for Hire, the Clerk B – Licensing assists in receiving and processing applications for licenses, coordinates approvals, issues approved licenses and provides related general information on the Vehicles for Hire by-law. This position also communications interpretations of related sections of the by-law, and associated legislations.

As The Clerk B - Licensing , You Will

• Provide customer service with respect to the Vehicle for Hire By-law and process applications for licenses and license renewals and maintain records on the system.
• Review applications and request outstanding information required to process the application.
• Verify value, collect appropriate fees, issue approved license and answer related questions.
• Provide Vehicle for Hire license information and license renewal services to customers.
• Maintain records related to license applications, generate reports and provide clerical support to the division.
• Assist in developing standard letters on license applications, approvals, denials, etc.

Qualifications

• Grade 12 Diploma or an equivalent combination of education, training and experience.
• Experience (1 year) working in a clerical role providing customer service to a variety of individuals such as internal and external stakeholders/customers/clients.
• Experience and proficiency in using Microsoft Office software including Word, Excel, and Outlook.
• Excellent interpersonal skills with the ability to develop and maintain effective working relationships, interact effectively with co-workers, managers, and the public with tact and diplomacy, including in highly stressful and/or confrontational situations.
• Excellent verbal communication skills with the ability to articulate in a clear and effective manner.
• Excellent customer service skills with the ability to meet operational expectations while providing effective service
• Excellent written communication skills with the ability to draft correspondence in a clear and effective manner.
• Superior organizational and time management skills, including the ability to manage multiple priorities and competing demands in a fast-paced environment.
• Ability to interpret various guiding documents and exercise sound judgement to make decisions on behalf of Vehicles for Hire.
• Ability to reconcile sales, including ability to identify errors and resolve them.
• Ability to work independently with minimal supervision.
• IMPORTANT : Applicants who have been educated outside of Canada must have education which is comparable to the minimum qualification in Canada. Applicants submitting foreign credentials require an official academic assessment report issued by a recognized Canadian assessment service https://canalliance.org/en/ at application.

Conditions Of Employment

• The successful applicant must maintain legal eligibility to work in Canada. If the successful applicant possesses a work permit, it is their responsibility to ensure the permit remains valid.
• A Police Information Check satisfactory to the employer will be required from the successful candidate(s), at their expense. To obtain Police Information Check please visit www.winnipeg.ca/police.

How To Apply

APPLY ONLINE, including all documentation listed below:

• Current resume (Required).
• Applications submitted without REQUIRED documentation will not be considered.
• Your application documents must clearly indicate how you meet the qualifications of the position.*

Notes

Online applications can be submitted at http://www.winnipeg.ca/hr/. For instructions on how to apply and how to attach required documents please refer to our FAQ's or contact 311.

Position Reports To: Coordinator, Licensing - Vehicles for Hire

Only candidates selected for interviews will be contacted.