Clerk

St. Joseph's Care Group; Northwestern Ontario; On-site; CAD 40,000 - 55,000; Full time

Job summary

A leading healthcare provider in Northwestern Ontario seeks a candidate to manage patient admissions and appointment scheduling. This role involves working closely with clients and registration staff to ensure effective access to care. Ideal candidates will have experience in office administration and be proficient in related software. Join a team dedicated to high-quality, inclusive healthcare in a supportive environment.

Benefits

Competitive compensation package

Healthcare of Ontario Pension Plan (HOOPP)

Relocation assistance

Professional development opportunities

Employee & Family Assistance Program

Qualifications

• Recent admissions and appointment scheduling experience required.
• Experience working in a computerized office environment is mandatory.

Responsibilities

• Manage referrals and book appointments for clients.
• Process admissions and register clients.
• Ensure smooth access to care and support for clients.

Skills

Working knowledge of Microsoft Office Word and Excel

Proficiency in computerized registration and bookings software

Knowledge of medical terminology

Accurate keyboarding skills

Excellent communication and interpersonal skills

Strong organizational skills with attention to detail

Education

One year post secondary office administration program

Job description

Job Description

Job Description

JOIN OUR TEAM AND HELP LEAD WITH CARE, COMPASSION AND COMMITMENT!

ABOUT THE ROLE

Join our team in a fast-paced and rewarding role where you’ll play a key part in supporting both in-patient admissions and out-patient programs. From managing referrals and booking appointments to processing admissions and registering clients, you’ll help ensure smooth access to care. Working closely with clients, clinicians, and registration staff, you’ll make a real impact by keeping things running efficiently and ensuring everyone’s needs are met.

This posting is for an existing vacancy within the organization.

COMMITMENT TO DIVERSITY

At St. Joseph's Care Group (SJCG), our diverse workforce strengthens our ability to provide culturally competent care and innovative solutions to the complex needs of our clients and communities. We encourage applicants from all backgrounds, diverse race, ethnicity, gender identity or expression, age, sexual orientation, family status, religion, disability, and socioeconomic status, to help address under-representation and foster greater inclusivity and belonging at SJCG.

By promoting a culture of inclusion and mutual respect, we ensure that our values of care, compassion, and commitment are reflected in every aspect of our work. If you are passionate about making a difference in healthcare and are committed to upholding these values, we encourage you to apply and join us in our journey towards a more inclusive and equitable future.

St. Joseph's Care Group is committed to providing reasonable accommodations to applicants with disabilities in our job application and hiring process.

WHAT YOU BRING

Education / Experience

• One year post secondary office administration program or equivalent combination of education and experience is mandatory
• Recent admissions / registration and appointment scheduling experience
• Experience working in a computerized office environment

Skills / Abilities

• Working knowledge of Microsoft Office Word and Excel
• Proficiency in computerized registration and bookings software and keyboarding is essential
• Must have working knowledge of medical terminology and spelling expertise
• Accurate keyboarding skills are essential

Demonstrated ability to provide client‑centered support

• Must possess the ability to handle multiple tasks and have the ability to work both independently and as part of a team
• Excellent communication listening and interpersonal skills with the ability to interact with a variety of client and clinicians on a daily basis
• Strong organizational skills with attention to detail
• Demonstrated regular attendance at work

Conditions of Employment

• This position shall be conditional upon a satisfactory Criminal Record & Judicial Matters Check (CRJMC) where indicated, to ensure the absence of relevant criminal convictions.
• Offers of employment made to external candidates are conditional upon providing proof of a complete primary series of Health Canada approved mRNA COVID-19 vaccine or proof of valid medical exemption, prior to the offered effective date. If proof of vaccination or valid medical exemption is not provided, the offer of employment is rescinded.

WHY JOIN ST. JOSEPH'S CARE GROUP

St. Joseph's Care Group (SJCG) offers a meaningful career for those seeking to make a difference in health care. As a leading provider of complex care, rehabilitation, long‑term care, and mental health and addiction services, SJCG is recognized for its commitment to high‑quality compassionate, and people‑centred care.

Experience a rewarding career and lifestyle you’ll love at the heart of Thunder Bay! Here’s what awaits you when you join our team :

• Enjoy a Competitive, Forward‑Thinking Compensation Package : We offer salaries and benefits that recognize your talent and dedication.
• Secure Your Future : Become a member of the Healthcare of Ontario Pension Plan (HOOPP) – our organization will contribute $1.26 for every $1 you invest in your pension, ensuring a strong, stable retirement for your future.
• Make Your Move Easier : We provide relocation assistance to help you settle in (some conditions apply).
• Thrive in a Supportive Team : Grow your career and make meaningful contributions alongside dedicated and passionate colleagues.
• Commitment to Diversity : We are proud to be an inclusive workplace that celebrates the unique backgrounds, perspectives, and talents of every team member.
• Advance Your Skills : Access ongoing professional development, advanced education, and a tuition loan program.
• Continuous Improvement : We foster a culture where every team member is empowered to identify opportunities for improvement and share ideas.
• Prioritize Your Wellbeing : Take advantage of comprehensive wellness initiatives and access to an Employee & Family Assistance Program.
• Shape the Future : Get involved in research and teaching initiatives that make a real difference.
• Be Recognized and Rewarded : Benefit from employee recognition, discount, and referral programs.
• Live Where Adventure Meets Opportunity : Nestled on the stunning shores of Lake Superior, Thunder Bay offers the perfect blend of vibrant city life and breathtaking outdoor escapes.

APPLICATION INFORMATION

All job postings will follow the requirements outlined in the applicable collective agreement or the Terms & Conditions of Employment. If the job is not filled through this process, the posting will remain on our external site until the position is successfully filled.

Applicants who are part of the bargaining unit will be given priority consideration as set out in the relevant collective agreement. It is the applicant's responsibility to clearly demonstrate that they have the skills required for the position they are applying for.