Clerical Assistant, Care Partnership

St. Joseph's Health Care, London; London; Hybrid; CAD 30,000 - 60,000; Part time

Job summary

A leading healthcare organization is hiring a Clerical Assistant in London, Ontario. This role supports the Care Partnership by providing administrative assistance, managing communications, and fostering positive relationships with Care Partners. Ideal candidates possess strong Microsoft Office skills, exceptional communication ability, and at least two years of administrative experience. The position offers a unique opportunity for a hybrid work arrangement within a supportive healthcare environment.

Qualifications

• Minimum of two years recent administrative/secretarial experience.
• Ability to lift up to 10kg as required.
• Familiarity with a safety culture in a healthcare setting.

Responsibilities

• Provide administration support to the care partnership team.
• Manage intake processes and ongoing engagement strategies.
• Attend to the Care Partnership phone line and email.

Skills

Intermediate skills in Microsoft Office including Excel, Word, and Outlook

Exceptional communication skills

Strong ability to prioritize tasks

Superior organizational and customer service skills

Education

Secondary (High) School Diploma

Office administration certificate

Tools

Microsoft Publisher

Volgistics

Job description

CARING FOR THE BODY, MIND & SPIRIT SINCE 1869

Clerical Assistant, Care Partnership - 1 position

Care Partnership
Parkwood Institute Main - London, ON
Regular Part Time
Salary Range: $24.45 - $28.74 /hour

The Care Partnership office is hiring an inspired candidate who would enjoy the opportunity to support the transformation healthcare through the power of lived experiences.

Reporting to the Manager, Care Partnership, the Care Partnership Clerical Assistant will support the mission, vision and values of St. Joseph's Health Care London by engaging patients, residents and families as full partners in care driven by the Care Partnership Framework and person and family centered care principals.

The Clerical Assistant is responsible for administration support to the care partnership team with weekly office needs and managing the care partnership teams' administrative requirements. This role is a key point of contact for new and existing Care Partners and is responsible for the administrative tasks that are required in the intake process and within ongoing engagement strategies. This role is responsible for attending the Care Partnership phone line and email, and answering general questions about Care Partnership at St. Josephs.

This role supports with taking meeting minutes, team file organization, newsletter development, and presentation technical support. This role is responsible for providing supply ordering and timekeeping support to the Care Partnership team. Since 2023, this role also supported the administrative tasks of the Share the Spirit annual employee giving campaign. This unique position has flexibility for a hybrid work arrangement.

Essential Qualifications

• Secondary (High) School Diploma
• Office administration certificate
• Minimum of two years recent administrative/secretarial experience
• Intermediate skills in Microsoft office including Excel, Word, and Outlook
• Exceptional communication skills, both written and verbal, to interact effectively with staff, Care Partners, and community members
• Strong ability to prioritize tasks and utilize time efficiently to meet multiple deadlines
• Superior organizational and customer service skills
• Knowledge of a Safety Culture in a Health Care Setting in compliance with the OHSA
• Ability to work effectively independently and within a team setting
• The ability to lift up to 10kg (as required)

Preferred Qualifications

• Previous experience working with volunteers or in customer service
• Previous experience using Publisher, Microsoft Excel.
• Familiarity with Volgistics
• Proficiency in French would be an asset

Teaching and Research

• St. Joseph's Health Care London through its affiliation with Western University and Fanshawe College is a leading research and teaching hospital. As an employee of St. Joseph's, you will be expected to engage in role related teaching and research activities in addition to any of your clinical duties

Immunization Requirements

• Provide vaccination records or proof of immunity against measles, mumps rubella, varicella (chicken pox), Hepatitis B, COVID-19 and influenza.
• Provide documentation of the Tuberculosis skin testing