Clearly - Sales Associate

Luxottica; Ottawa; On-site; CAD 35,000 - 45,000; Full time

Job summary

A leading eyewear retailer in Ottawa is seeking a Sales Associate to ensure exceptional customer experience in eye care and eyewear. The ideal candidate will have a High School Diploma or GED and at least one year of retail or customer service experience. Responsibilities include assisting customers, delivering sales objectives, and maintaining store presentation. This position offers a competitive salary and benefits including healthcare and employee discounts.

Benefits

Health care

Retirement savings

Paid time off/vacation

Employee discounts

Competitive bonus and/or commission plan

Qualifications

• 1+ years experience in retail or customer service.
• Ability to respond flexibly in a quickly changing environment.
• Self-Motivator with demonstrated ability to multi-task.

Responsibilities

• Deliver sales plan and company objectives through cultivating customer relationships.
• Recommend specific lenses and lens coatings based on optical prescriptions.
• Assist patients in selecting frames and measures optical dimensions.

Skills

Customer service

Communication skills

Sales skills

Multi-tasking

Education

High School Diploma or GED

Tools

Point of sale systems

Computers

Calculators

Job description

Founded in 2000, Clearly is on a mission is to eradicate poor vision in the world by 2050 - the world’s largest unaddressed disability. Clearly serves this mission and the community every day by providing the most accessible, affordable, and stylish optical products on the market. Vancouver born and bred, Clearly was the first Canadian retailer to offer eyewear online. We are proud of our dynamic team members who work every day to fulfill our mission, and we celebrate their diverse backgrounds, skills, and perspectives.

Clearly is part of EssilorLuxottica, a global leader in the design, manufacture and distribution of world-class vision care products, including iconic eyewear, advanced lens technology and cutting-edge digital solutions. Join our global community of over 200,000 dedicated employees around the world in driving the transformation of the eyewear and eyecare industry. Discover more by following us on LinkedIn!

GENERAL FUNCTION

The Sales Associate sets the standard of quality in eye care and eyewear by ensuring every patient and customer has the best experience in every Clearly every time. The role of Sales Associate helps establish Clearly the premier destination for all vision needs in your community.

MAJOR DUTIES & RESPONSIBILITIES

• Consistently deliver sales plan and company objectives through cultivating existing customer relationships and building new ones.
• Utilizes optical prescription to recommend specific lenses and lens coatings.
• Assists patients in the selection of frames and coordinates frames with optical measurements assisting our customers in choosing the perfect vision solution.
• Conducts measurements using appropriate optical tools and consults with Optician as needed.
• Actively participates and contributes to a positive store environment, fostering strong, professional relationships with peers, management, doctors and support staff.
• Takes pride in the appearance of store & shows initiative to keep displays & inventory clean, attractive & organized.
• Helps foster an inclusive culture by treating customers and colleagues with respect

BASIC QUALIFICATIONS

• High School Diploma or GED
• 1+ years experience in retail or customer service
• Familiarity with point of sale systems, computers & calculators with basic phone and math skills
• Embrace new technology & change with high level of accuracy
• Ability to sell through use of sales skills and accountability for sales results, with a desire to meet goals
• Strong communication skills (both oral and written)
• Self‑Motivator with a demonstrated ability to multi‑task; ability to respond flexibly in a quickly changing environment

Employee pay is determined by multiple factors, including geography, experience, qualifications, skills and local minimum wage requirements. In addition, you may also be offered a competitive bonus and/or commission plan, which complements a first‑class total rewards package. Benefits may include health care, retirement savings, paid time off/vacation, and various employee discounts.

EssilorLuxottica complies with all applicable laws related to the application and hiring process. If you would like to provide feedback regarding an active job posting, or if you are an individual with a disability who would like to request a reasonable accommodation, please call the EssilorLuxottica SpeakUp Hotline at 844‑303‑0229 (be sure to provide your name, job id number, and contact information so that we may follow up in a timely manner) or [e-mail].

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, national origin, social origin, social condition, being perceived as a victim of domestic violence, sexual aggression or stalking, religion, age, disability, sexual orientation, gender identity or expression, citizenship, ancestry, veteran or military status, marital status, pregnancy (including unlawful discrimination on the basis of a legally protected pregnancy or maternity leave), genetic information or any other characteristics protected by law. Native Americans in the US receive preference in accordance with Tribal Law.