Cleaning / Content Technician

Paul Davis; Kitchener; On-site; CAD 40,000 - 55,000; Full time

Job summary

A restoration company is seeking a Cleaning / Content Technician to ensure timely and budget-compliant completion of cleaning and restoration tasks. The technician will perform various duties including content processing, on-site inventory, and maintaining safety protocols while coordinating operations with other team members. Candidates should have a high school diploma, at least 3 years of experience, and strong communication skills.

Qualifications

• At least 3 years of experience as a Cleaning or Restoration Technician.
• Strong communication skills, both written and verbal.
• Valid driver's license.

Responsibilities

• Complete assigned activities as outlined in daily work orders.
• Conduct on-site inventory of Non-Restorable, Restorable, Questionable, and Unaffected Content Items.
• Ensure timely and budget-compliant completion of work orders.

Skills

Customer Focus

Communication

Team Work

Time Management

Adaptability / Flexibility

Planning and Organizing

Result Focus

Accountability and Dependability

Ethics and Integrity

Education

High school diploma, GED, or equivalent

Tools

Encircle

RMS (Restoration Management Software)

Job description

Job Description

Reports To: General Manager

Summary: The Cleaning / Content Technician shall be responsible for completing activities assigned by the Project Manager. The technician will work alongside other Cleaning / Content Technicians, Mitigation Technicians, and Restoration Technicians. The primary goal is to ensure that production schedules are completed on time and within budget.

Core Competencies:

• Customer Focus
• Communication
• Team Work
• Time Management
• Adaptability / Flexibility
• Planning and Organizing
• Result Focus
• Accountability and Dependability
• Ethics and Integrity

Job Duties:

1. Complete assigned activities as outlined in daily work orders. Tasks may include content processing, building cleaning, and on-site inventory.
2. Conduct on-site inventory of Non-Restorable, Restorable, Questionable, and Unaffected Content Items.
3. Packing and initial Pack-Out of items from the site to the Paul Davis Facility.
4. Return of items to the site upon processing completion.
5. Ensure timely and budget-compliant completion of work orders.
6. Coordinate operations with other employees and departments as required.
7. Operate equipment safely and adhere to safety protocols.
8. Maintain proficiency in software platforms such as Encircle and RMS (Restoration Management Software).

Requirements:

• High school diploma, GED, or equivalent.
• At least 3 years of experience as a Cleaning or Restoration Technician.
• Valid driver’s license.
• Knowledge of operations, warehouse, and contents processing is an asset.
• Strong communication skills, both written and verbal.
• Customer service orientation.
• First Aid certification is an asset.

Work Conditions:

• Ability to lift at least 30 lbs.
• Manual dexterity for using tools and equipment.
• Overtime as required.