Class 5 Donation Pick Up Truck Driver

National Diabetes Trust; Red Deer; On-site; CAD 21,000 - 30,000; Part time

Benefits offered by this job

Guaranteed pay progression

Monthly bonus program

Employer-paid pension plan

Corporate discounts

Hours of Work flexibility

Job summary

National Diabetes Trust is seeking a part-time Charitable Donations Pickup Driver up to 29 hours per week in Alberta. You will drive a 3-ton straight truck, collect donated clothing and household items from customers and bins, and deliver to partners and storage facilities.

Responsibilities include route planning, daily paperwork, and maintaining safety and professional conduct. A Full Class 5 license and clean driving record required; strong customer service is essential.

Qualifications

• Grade 12 education or equivalent experience.
• Ability to read maps and plan efficient routes.
• Must be able to lift 10–50 lbs and drive a 3-ton straight truck.
• Valid Full Class 5 or higher driver’s license, clean abstract, 2–5 years driving experience.

Responsibilities

• Drive established routes to collect donated clothing and household items from customers’ homes and donation bins.
• Deliver items to corporate partners and storage facilities.
• Complete daily paperwork and Hours-of-Service documentation.
• Ensure safety and compliance with laws and company procedures.
• Interact with donors and provide a positive customer experience.

Skills

Reading maps

Weight handling (10–50 lbs)

Route planning

Customer service

Public relations

Effective communication

Calm under pressure

Instruction following

English proficiency

Driver license Class 5+/G

Safe driving

Education

Grade 12 Education or equivalent

Job description

Our Organization

The National Diabetes Trust is Canada’s largest charitable clothing and small household good collection service. With more than 5,000 donations bins and an active home pick-up service in communities across Canada (excluding Quebec), we collect unwanted gently used clothing and household items, using them to raise much-needed funds for Diabetes Canada.

Hourly Wage: 18.70

Part Time: Up to 29 hours per week

Our Organization

The National Diabetes Trust is Canada’s largest charitable clothing and small household good collection service. With more than 5,000 donations bins and an active home pick-up service in communities across Canada (excluding Quebec), we collect unwanted gently used clothing and household items, using them to raise much-needed funds for Diabetes Canada.

Each year, the program diverts more than 100 million pounds of clothing and household items from landfill sites across Canada. As an employee on the National Diabetes Trust team, you are part of our national coverage in 2,500 communities, with 28 operations and 100 trucks. Join a team that is making a difference raising money for life altering charitable programs, all while helping the environment.

What We Offer

• Guaranteed pay progression after 6 months and 1 year


• Monthly bonus for Top Drivers program


• Registered Pension Plan (100% Employer-paid) once eligibility criteria are met


• Corporate discounts through Perkopolis, Value Village and GoodLife Fitness


• Hours of Work*

This role will work up to 29 hours per week. A consistent schedule will be developed in collaboration with operational needs.

About The Charitable Donations Pickup Driver Role

Reporting to the Operations Manager, this critical role will work up to 29 hours per week, driving established routes to collect donated clothing and household items from our valued customers’ homes and our designated charity donations bins – and deliver these items to our Corporate Partners and storage facilities.

Highlights Of The Role Include

• To understand and promote the mission of the National Diabetes Trust to the general public and to all volunteers


• Has a thorough knowledge of the organization goals and objectives, services, programs, and organizational structure at all levels


• Always operate vehicles in compliance with applicable laws and regulations and in a safe and responsible manner


• Conduct ‘pre’ and ‘post’ trip inspections


• Complete and submit the appropriate paperwork daily


• Complete the Hours-of-Service Logs and associated paperwork and submit daily


• Always carry, proof of valid driver’s license, valid plate permit registration, a copy of the Commercial Vehicle Operator Registration/National Safety Code Registration documentation and the associated vehicle inspection and Hours of Service documentation


• Check in with dispatch at beginning, mid-day, and end of scheduled route


• Provide an appropriate message card to each donor


• Complete and properly log all assigned pick ups


• Unload merchandise as instructed


• Return all equipment to the office at the end of each day


• Report route discrepancies with the dispatch


• Ensure that only authorized personnel ride inside the truck


• Participate in all required driving related NDT education, initiatives, directives, and procedures


• Additional duties as required ensuring the effective function of Operations

About You

• Grade 12 Education or equivalent experience


• Ability to read maps


• Ability to handle 10-50 lbs. loads


• Ability to drive a 3-Ton (16 foot) straight truck


• Strong organizational skills, ability to map routes for efficient pickup


• Ability to project a positive business-like image to the public


• Ability to communicate effectively with a wide variety of people


• Ability to provide calm assistance to upset clients


• Ability to maintain public relations type attitude even during stressful situations


• Ability to understand and follow written or verbal instructions


• Good command of the English language


• Superior customer service skills


• Must have Full Class 5 and / or G license or higher, passenger car or light truck


• Must have a minimum of 5 years actual driving experience at the above level. 2 years if the driver has received professional commercial vehicle training


• Must have a clean driver abstract, less than 21 days old, with no violations or accidents within the last 3 years

Diversity, Equity and Inclusion Statement

At National Diabetes Trust, we are guided by our values of Accountability, Teamwork, Integrity, and Respect. We believe in the importance of Diversity, Equity and Inclusion (DEI).

We are committed to bringing people together in a respectful, inclusive and supportive environment, no matter their age, gender, identity, race, ethnicity, religion, income, sexual orientation, or where they live. In July of 2020, we signed the BlackNorth Initiative CEO pledge and will hold ourselves accountable in meeting those commitments.

How To Apply

• Must be legally eligible to work in Canada and, where applicable, must have a valid work permit or study permit that allows the candidate to fulfill the requirements of the role.


• NDT welcomes applications from all qualified candidates, including people of all genders, Indigenous peoples, persons with disabilities, and members of visible minorities. We value a diverse workforce that reflects the communities we serve.


• We are committed to accommodating people with disabilities as part of our hiring process. If you have special requirements, please advise us during the recruitment process.

Hiring Process Disclosure:

This posting is for an existing vacancy. All applications are reviewed by a member of our Human Resources team. We do not use AI in the recruitment process.

We thank all interested applicants; however, only those selected for an interview will be contacted.