Claims Administrator

Securian Canada; Southwestern Ontario; On-site; CAD 60,000 - 80,000; Full time

Job summary

A leading insurance provider is seeking a Claims Administrator to manage daily claims administration and support the team in a fast-paced environment. The ideal candidate will have at least one year of experience, strong analytical and interpersonal skills, and the ability to work independently. This role offers flexible work arrangements and a competitive benefits package.

Benefits

Flexible work arrangements

Generous paid vacation time

Paid volunteer day

Educational assistance

Family-friendly parental leave

Qualifications

• At least one year of experience in a related field.
• Ability to remain calm and objective under pressure.
• Demonstrates punctuality and reliability in work attendance.

Responsibilities

• Daily maintenance of office and claims administration tasks.
• Coordinate and document new claims.
• Track invoices and customer information for processing.

Skills

Analytical skills

Attention to detail

Interpersonal skills

Communication

Ability to work independently

Education

Post secondary education

Tools

Microsoft Office

Job description

Description

The Claims Administrator works closely with the members of the Claims team to drive daily administrative tasks. The primary responsibility of this position is daily maintenance of all required office and claims administration (filing, purging, department email box, scanning and indexing mail, mail correspondence as needed) in accordance with the certificate provisions.

What you will do

Daily maintenance of all required office and claims administration (filing, purging, department email box, scanning and indexing mail, mail correspondence as needed).

Coordinating and administration of new claims (possibly a TPA). Document applicable notes and set follow-up reminders accordingly.

Receive work items from adjudicators and handle to completion.

Track all assigned invoices and document as required.

Request and track customer information from business partners required for claims processing.

Monitor queues daily and distribute work items accordingly.

PCI compliance : Verify and track incoming correspondence within industry (PCI) requirements.

Support team by answering questions and assisting team members with inquiries.

Maintains up to date knowledge of company’s products and services.

What you will bring

• Post secondary education preferred.
• Strong analytical skills, orientation to detail, strong interpersonal skills with the ability to communicate effectively.
• At least one year of experience in a related field.
• Ability to work independently and thrive in a fast pace work environment.
• Working knowledge of Microsoft Office.
• Excellent formal written and verbal communication skills.
• Ability to remain calm and objective.
• Embrace a high-performance culture; is customer focused.
• Confident, mature and able to work under pressure in a changing, dynamic environment.
• Strong detail orientation; is able to work thoroughly, accurately and error-free.
• Demonstrates punctuality and reliability in work attendance.
• Understands and demonstrates positive outlook towards change.

Why join?

When you’re a part of Securian Canada, you’re a member of an agile and innovative, high-performing, bright-thinking, make-things-happen culture – so that together, we can discover the art of possible.

At our company, we see your potential on day one and challenge you to grow your unique strengths as you create a career filled with opportunity, collaboration, and purpose.

You’ll also be part of a team that’s committed to diversity, equity, and inclusion, and who values diverse perspectives, so that you can be the person you want to be – both in, and outside, work.

Securian Canada offers a competitive total rewards program with a variety of perks and benefits, including :

• Flexible work arrangements with monthly financial allocations to support your work-life balance;
• Generous starting paid vacation time, plus additional vacation days for every year of service;
• Paid volunteer day so you can dedicate time to a cause you are passionate about;
• Paid personal and wellness days to support your total wellbeing;
• Educational assistance of up to $3,500 a year (with approval from your manager);
• Flexible health and wellness account (in addition to comprehensive drug and dental coverage) to help pay for a wide range of wellbeing services that are meaningful to you;
• Up to 14% of combined contributions to the RRSP matching program;
• Family-friendly maternity / parental leave and,
• Many more benefits, perks and programs.

If you have at least 70% of the qualifications we're looking for, want to work in a fast-growing, leading and progressive company, and feel driven to help Canadians and their families build secure futures – we want to hear from you!

Take the first step in building your future with Securian Canada. Apply now.

Securian Canada is committed to providing a barrier-free work environment and equal access to employment for all qualified applicants. As such, upon request, Securian Canada will work with applicants that require reasonable accommodations during the recruitment process. Please contact [e-mail] for accommodation requests. All information shared during any accommodation request process will be stored and used only in a manner that is consistent with applicable laws and Securian Canada / Canadian Premier Life Insurance Company policies.

Who we are – and who we’re here for

We’re here for all Canadians and their families – however they define family. Our practical, life-ready insurance and protection solutions are designed to help provide financial security, so that Canadians can spend more time making every moment count.

For more than 65 years, we’ve been giving Canadians the confidence to face life’s uncertainties. With offices in Toronto, Montreal, Burnaby, Waterloo and Winnipeg, Securian Canada brings together strong local roots and expertise, a North American footprint, and a global perspective – all while innovating at the speed the markets we serve expect.

Together with our U.S. parent company, Securian Financial, we are a leading insurance provider in the Canadian Financial Institution and Association & Affinity markets. We offer insurance solutions built with genuine care – providing specialized experiences to those we serve.

What we do every day to be our very best

Every day at Securian Canada means a day spent helping Canadians and their families build secure tomorrows. We’re agile and innovative, and we aren't afraid to challenge and create, or bring diverse perspectives to our work.