Claims Adjuster

Charger Logistics Inc.; Brampton; On-site; CAD 65,000 - 90,000; Full time

Benefits offered by this job

Competitive Salary

Healthcare Benefit Package

Career Growth

Job summary

Charger Logistics Inc. in Brampton, Ontario, is seeking a Claims Adjuster to evaluate and adjudicate complex trucking-related claims, including bodily injury and property damage.

You will supervise investigations, prepare detailed summaries, and negotiate with insurers and third parties to reach settlements. The role requires post-secondary training in insurance, 2+ years in trucking claims or safety, and proficiency in Outlook/Excel.

Qualifications

• Post-secondary education in an Insurance program or related program.
• 2+ years of experience in trucking, claims or safety and compliance is preferred.
• Experience with commercial lines and transportation liability.
• Advanced knowledge of Microsoft Outlook and Excel.

Responsibilities

• Evaluate and adjudicate complex claims, including those in litigation, ensuring compliance with legal and regulatory requirements.
• Oversee investigation, evaluation, and resolution of bodily injury claims involving company vehicles or drivers.
• Prepare detailed file summaries for internal reporting, large loss assessments, and reinsurance purposes.
• Ensure bodily injury claims are handled per industry best practices and company policies.
• Adjust physical damage claims including unreported damage claims.
• Negotiate with insurance adjusters, claimants, and third-party representatives.
• Discuss accidents with commercial vehicle operators and maintain litigation/subrogation files.
• Maintain and update files for litigation, subrogation, liability and workers compensation claims.
• Report claims and accidents as necessary.
• Be on-call for nights and weekends for serious accidents.

Skills

Multi-tasking

Time management

Customer service

Organizational skills

Confidentiality

Calm under pressure

Crisis management

Education

Insurance program or related program

Tools

Microsoft Outlook

Excel

Job description

As a world class asset-based carrier, Charger Logistics specializes in delivering assets, on time and on budget. With the diverse fleet of equipment, we can handle a range of freight, including dedicated loads, specialized hauls, temperature controlled goods and HAZMAT cargo.

Charger logistics invests time and support into its employees to provide them with the room to learn and grow their expertise and work their way up. We are entrepreneurial-minded organization that welcomes and support individual idea and strategies. We are currently expanding and looking to add a motivated individual to our team based out of our Brampton office.

Responsibilities:

• Evaluate and adjudicate complex claims, including those in litigation, ensuring compliance with all legal and regulatory requirements.
• Oversee the investigation, evaluation, and resolution of bodily injury claims involving company vehicles or drivers.
• Prepare detailed file summaries for internal reporting, large loss assessments, and reinsurance purposes, ensuring all pertinent information is accurately documented.
• Ensure all bodily injury claims are handled in accordance with industry best practices and company policies.
• Adjust physical damage claims including unreported damage claims.
• Negotiates directly with insurance company adjusters, claimants, and third-party claimant representatives upon receipt of critical information.
• Discuss accidents, damage, preventability and processes with commercial vehicle operators. Maintain files for litigation, subrogation, physical damage, liability and workers compensation claims.
• Discuss accidents, damage, preventability and processes with commercial vehicle operators.
• Maintain files for litigation, subrogation, physical damage, liability and workers compensation claims.
• Reporting of claims and accidents as necessary.
• Be available on-call for nights and weekends for serious accidents and other duties as necessary.
• Selects, directs and manages vendor relationships including towing companies, body shops, garage and parking/storage yards to get accurate costs as needed in settlement of claims
• Updating and posting payments for repairs.
• Order police reports, Set-up new claim files, confirmation of loss to insurer & broker
• Communicate with the Claims team as well as the Safety/Compliance team (and others as necessary) on any relevant items

• Post-secondary education in an Insurance program or related program.
• 2+ years of experience in trucking, claims or safety and compliance is preferred.
• Experience with commercial lines and transportation liability
• Advanced knowledge of Microsoft Outlook and Excel
• Strong multi-tasking, time-management, customer service, and organizational skills
• Ability to maintain a high level of confidentiality
• Ability to stay calm in crisis situations

Charger Logistics is an equal opportunity employer. Accommodations are available on request for candidates taking part in all aspects of the selection process, in accordance with the Ontario Human Rights Code and AODA.

This posting is for an existing vacancy.

Charger Logistics does not use artificial intelligence to screen, assess or select applicants for this position.

• Competitive Salary
• Healthcare Benefit Package
• Career Growth